FAA to Halt Galaxy Note7 Warnings Thanks to 96% Return Rate
Jan 11, 2017, 8:17 AM by Eric M. Zeman
Samsung said this week that the U.S. Department of Transportation and Federal Aviation Administration are no longer requiring airlines to warn passengers about the Galaxy Note7 during boarding. Samsung says high participation of its refund and exchange program has helped it collect most outstanding devices. "By leveraging our digital technology to target each device, we've had over 96% of Galaxy Note7 phones returned to date," said the company in a statement. "Together with our wireless carriers, we have taken aggressive action to limit the remaining phones' ability to work as mobile devices, further enhancing participation in the recall." Over the last few weeks, U.S. carriers have distributed a system update to remaining Note7 handsets that prevents them from charging, effectively rendering them useless. Samsung thanked consumers, airlines, airports, and the government for their patience during the recall. Samsung was forced to cancel the phone after a number of units overheated and caught fire.
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Dec 29, 2016
T-Mobile this week pushed a device-killing, over-the-air update to all remaining Galaxy Note7 devices still being used by its customers. The update prevents the battery from charging, effectively rendering the phone useless.