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FCC to Let Phone Companies Replace TTY with RTT

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Dec 16, 2016, 12:02 PM   by Eric M. Zeman
updated Dec 16, 2016, 12:38 PM

The FCC this week adopted rules that will allow carriers to replace their existing (but aging) TTY systems with the more modern RTT (real-time text) service. The move is meant to expand the tools for the deaf, hard of hearing, and blind. Phone makers and carriers are required to offer text services to the deaf and hard of hearing. The new ruling means they'll be able to update their systems with the newest technology, though they'll have to continue to also support TTY for the time being. Real-time text allows characters to be sent as they are created without hitting a 'send' button. This allows text to be sent at the same time as voice communications, which the FCC sees as a more conversation-friendly service. The FCC has already given AT&T and Verizon waivers to use RTT. RTT is easy to deploy on modern smartphones.

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