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Amazon Must Repay Customers for In-App Purchases

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Nov 11, 2016, 3:07 PM   by Eric M. Zeman

Amazon will have to reimburse customers whose children ran up large bills making in-app purchases, says a federal judge. The FTC sued Amazon in 2014 following consumer complaints about the ease with which children were able to spend money in apps. Amazon wanted to offer customers gift cards, but U.S. District Judge John Coughenour said Amazon must instead notify impacted customers and allow them to make a claim for cash reimbursement. Amazon's apps and app store now require passwords to make purchases. Apple and Google were hit with similar complaints and eventually settled with the government.

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