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Verizon to Delete Its Paid Visual Voicemail Service

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Jun 8, 2016, 9:47 AM   by Eric M. Zeman

Verizon Wireless said it will discontinue its $2.99 Visual Voicemail service come July 8. All customers who use the Visual Voicemail app will be transitioned to Verizon's free, basic voicemail service. Verizon says customers won't lose their existing voicemails, but may need to make room in their voicemail inbox, as well as reset their voicemail greeting. The list of phones impacted by the change is significant, including old and new models from BlackBerry, Casio, HTC, Kyocera, LG, Motorola, Nokia, Pantech, and Samsung. Verizon did not say why it is discontinuing the Visual Voicemail service.

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Jun 9, 2016, 1:30 PM

It's about time!

I gave up on carrier VM years ago. With today's competition, many people jump from carrier to carrier as new promos or models come out so any carrier VM is coming obsolete.

Add to that the fact that VZW wants to charge for something that many carriers offer for free and that you can get for free via 3rd party anyways and I'm surprised they had any subscribers still using it. Didn't they learn their lesson with VZ Navigator?

It sucks for people still stuck in the mid 2000's and paying for it. As for me, I've been a happy YouMail user for the better part of a decade. Regardless of carrier or platform, it has served me well.

Jun 9, 2016, 12:11 AM


I think this might be due to Google building VVM native into Android. VVM stopped working on my M9 with the Marshmallow update and VM has been soooo painful ever since. I hope they get something figured out quick!
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