Facebook Plans to Bring 'Agents' to Messenger
Facebook today announced Agents On Messenger, bots developed by brands to interact with consumers via Facebook's Messenger app. The company announced the news during the opening remarks of its F8 developer conference. Facebook says advancements in artificial intelligence and natural language processing will allow people to converse with bots just as they would another person. The bots will be able to field complex responses, including images and action buttons. The company has several launch partners already working on bots (1-800 Flowers, KLM Airlines) and hopes companies and developers will adopt the new platform to quickly ramp up the number of agents available for consumers.
Facebook Seeks to Improve Bots for People, Brands, and Developers
Apr 18, 2017
Facebook today announced major changes to its Messenger platform that should make bots easier to find and use. To start, Messenger now includes a Discover tab where people can recall recently used bots, as well as use a free-form search field to seek out new bots.
Facebook Updates Messenger Platform to Improve Bots
Jul 1, 2016
Facebook hopes new features added to its Messenger Platform will help improve how bots perform within Facebook Messenger. For example, people can now rate bots so developers have more direct feedback on what works and what doesn't.
Microsoft Brings the Power of Cortana and Bots to Skype
Mar 30, 2016
Microsoft is giving Skype a boost of intelligence thanks to Cortana and Skype Bots. With Cortana integration, Skype users will be able to do things such as manage their calendar and contacts without leaving the Skype app.
Google to Power Google News with Artificial Intelligence
May 8, 2018
Google today refreshed its Google News product with new features powered by artificial intelligence. News will scan everything on the web and match what it finds with user preferences and favored sources to create new summaries and suggestions.
Android Messages with RCS to Reach More Phones On More Carriers
Feb 23, 2018
Google says its Android Messages app is on the upswing thanks to new RCS-based tools and growing support from phone makers and wireless network operators. To start, brands now have more power to interact with consumers thanks to RCS business messaging.