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Verizon's 'Hum' Goes Live Today, Brings Safety Service to Cars

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Aug 26, 2015, 7:38 AM   by Eric M. Zeman

Verizon Communications today made Hum, its connected car product, available in the U.S. The product was first revealed in January as Verizon Vehicle with an intended June launch time. Though a bit late, the device and service are now for sale. Hum is meant to bring online services to older cars that shipped without such connections built in. The module, which plugs into a car's diagnostic port, can diagnose mechanical problems, summon tow trucks or roadside assistance, or allow a live technician to access the car's computer remotely to suggest potential fixes. Hum may later add turn-by-turn navigation or concierge services. The module is compatible with some 9,000 models released since 1996. The starter kit, which includes an app, module, and Bluetooth speaker, costs $120. Service for the first car costs $14.99 per month. Verizon is waiving the equipment costs for now. People who add the service to three or more cars will be charged at $12.99 per car per month.

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