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AT&T to Raise Activation and Upgrade Fees

Article Comments  21  

Jul 21, 2015, 2:40 PM   by Eric M. Zeman

AT&T today confirmed to Phone Scoop that it plans to raise some fees beginning August 1. Moving forward, the activation fee for one- and two-year plans will increase from $40 to $45. AT&T raised the fee from $35 to $40 a year ago. Moreover, AT&T is for the first time adding an activation fee to its AT&T Next plans. The AT&T Next plans have always featured a $0 down initiation cost. Starting August 1, AT&T Next plans will charge a $15 activation fee with new lines. The $15 activation fee applies to new customers who bring their own handset, as well. "We are making a few adjustments to our activation and upgrade fee structures. Any lines already on a Next plan before August 1 are not affected at this time," said an AT&T spokesperson via email. Verizon raised its activation fee from $35 to $40 in January.

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source: AT&T


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Jul 21, 2015, 5:03 PM


tbh, i work for at&t and everyone that works for at&t thinks this is complete bs and completely pointless. dumb move on at&t's part
As someone who also does, I completely agree. It makes it that much harder as I am the one that has to tell them every time. I really hate it.
As one of your loyal customers but also one that works for a large corporation I understand what AT&T is doing. To me they should make no excuses for what they charge! They offer a solid network with a strong portfolio of products for both business an...
The Victor

Jul 23, 2015, 1:56 PM

I've noticed something....

a few people here have mentioned the $15 for hyod just something ive been thinking about but what im seeing is that its not ok for AT&T to start doing this but its ok that T-Mobile has been for quite some time, just say its for the sim kit

Jul 21, 2015, 3:56 PM

Now the Question Is:

How long before Verizon follows suit?
According to the article, they already charge $40 for the activation fee. I would assume that applies to using their finance option too.

Jul 22, 2015, 9:02 PM

AT&T needs cash. That's why.

They were doing all of those insane promos to acquire customers, now they're going to piss people off with more of these fees.

They need money to dump into their network, essentially.
Brad K

Jul 21, 2015, 5:58 PM

No surprise

With increased regulations (net neutrality) and how fine happy the FCC has been lately it's no surprise they need to increase revenue. How else did you think they were going to pay for it? Sure some people believe all corporations have a Scrooge McDuck style room full of cash that the executives swim in while they drink the tears of the children of their minimum wage employees, but that's not reality.
Really? Really?

Did you really just try to say that the deathstar had to raise their fictional activation fees and Add activation fees to their already more-profitable handset financing service to make up for net neutrality and FCC fines?

If I were AT&T, I would certainly raise activation and upgrade fees on customers signing two year contracts and gaining the subsidy. However, adding a $15 fee on customers bringing their on devices and receiving no subsidies is frankly counterintuitiv...
Actually your description of corporate goons is pretty accurate. Just look up Monsatan and their pushing GMOs on the masses when the majority of people don't want them. These corporations are extremely politically correct as well-pushing it not only...

Jul 22, 2015, 11:50 AM

More Proof

That there's no inflation. We keep hearing the lies that there is no inflation and I guess this is just more proof. 🙄

Jul 21, 2015, 7:39 PM


I'm a little disappointed they are adding a fee for bring your own device lines of service. Honestly that will push people to Cricket or GoPhone. Those post paid lines look good to investors.
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