Review: Microsoft Lumia 640 for Cricket Wireless
Form Performance Basics Extra Wrap-Up Comments
The Lumia 640 runs Windows Phone 8.1 with the Lumia Denim update installed. In other words, it has the most up-to-date version of the operating system available. (Microsoft has said the 640 can be upgraded to Windows 10 Mobile later this year.) Windows Phone 8.1 is a robust platform and goes feature-for-feature against Android and iOS.
The Glance screen acts as a screensaver when the display is “off” and lets you see the clock and missed calls/messages. Press the screen lock button to turn the screen fully on for a more in-depth look at your day. The lock screen includes the clock, date, calendar appointments, and notification previews. I've always liked that the lock screen also supports various backgrounds, such as Bing's Photo of the Day, your local weather, health and fitness data, or recent Facebook photos.
Windows Phone uses one infinitely tall home screen for Live Tiles, which act like app icons and widgets at the same time. The Tiles come in small, medium, and large sizes and you can arrange them in any configuration you choose. Many of the Tiles are transparent, which lets you see the wallpaper behind them. You can also store folders — with collections of apps inside — on the home screen. You can add as much to the home screen as you want.
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The secondary UI element to Windows Phone is the full list of installed apps. You need only swipe to the left to access them. They are always arranged in an alphabetical list. Windows Phone includes a drop-down notification panel, too, but it isn't quite as feature rich as those on Android and iOS. It provides toggles to the WiFi and Bluetooth radios, airplane mode, the camera, and all your notifications.
The Settings tool is the last piece of the user interface. I strongly suggest you pin the Settings shortcut to the home screen. For the first time, Microsoft has clumped the system controls together in rough categories. (Previously, the Settings menu was a scrambled mess.) Like Android and iOS, the controls for the 640's wireless radios are now all packaged together under a single heading. The categories (networks, personalization, accounts, system, time/language, input/accessibility, privacy, updates, and extras) really help increase the utility of the extensive tools available for customizing how the Lumia 640 behaves.
Microsoft opted for the venerable 1.2 GHz quad-core Snapdragon 400 processor paired with 1GB of RAM. The combination works well with the Lumia 640, which felt fast and zippy across the board.
Calls and Contacts
The phone and people apps have barely changed since the 2011 debut of Windows Phone 7. The phone app is spartan at best. Call history is the default view when you open the app, but there are buttons along the bottom to access voicemail, the dialpad, your contacts, or search. Using the speed dial function, available by swiping to the right, will be a huge time saver. As is the norm for modern smartphones, you can control call rejection behaviors, set automatic message responses, make use of call forwarding, and so on.
The People Hub is your contact list with some social networking tossed in for good measure. The app hooks into Facebook, Twitter, and LinkedIn and will pull recent activity from those sources to create a three-network feed within the contact app. The People Hub is just as powerful and usable as the Android and iOS contact apps. I like the social aspect, which I think Microsoft integrated to a better extent than Android or iOS have.
The Lumia 640 requires you to have a Microsoft account, even if it's just a Hotmail/Outlook email account. The native email app in Windows Phone is not as strong as what's available to Android and iOS, but it's still capable. You can use your Gmail or Yahoo email account on the 640 with no problem.
The SMS app has lost utility over the years. It used to cover SMS, Facebook Messenger, and Skype in one app; now it only handles SMS. Like the phone app, it's somewhat spartan, but still manages well enough for basic text, picture, and video messages.
Skype is preinstalled and is one of the juicy extras I mentioned earlier. Microsoft is giving Lumia 640 owners 60 free world Skype minutes to use each month for two years. That means you can spend an hour on the phone via Skype to the most far-flung places on the planet at no extra cost.
Facebook is preinstalled, but Facebook Messenger and Twitter are not. Those apps are available from the Windows Store.
Microsoft debuted another pair of mid-range handsets in the long buildup to Windows 10. The Lumia 640 and 640 XL are worthy update to the 635 and 1320, but they leaving us aching for a new flagship from Microsoft.
May 13, 2015
Cricket Wireless today said the Lumia 640, which goes on sale May 15, will cost $129.99. Early buyers of the phone will be rewarded with a one-year subscription to Office 365 Personal for use on the phone as well as on a tablet and on a PC.
Mar 25, 2015
T-Mobile recently added the Microsoft Lumia 640 to its web site and described the device as "coming soon." Microsoft revealed the Lumia 640 at Mobile World Congress earlier this month.
Mar 2, 2015
Microsoft today announced the Lumia 640, a new Windows Phone. It has colorful and interchangeable rear shells.
Jan 18, 2019
Microsoft will end support for its Windows 10 Mobile smartphone OS on December 10 2019, and is encouraging people still using Windows 10 Mobile phones to switch to Android or iOS phones. Microsoft is now focusing on those platforms and offers a suite of its own apps for both platforms.