Verizon Settles with FCC Over 911 Outage
The FCC today said Verizon has settled with the agency over an outage that affected 911 operations last year. In April 2014, 750,000 Verizon Wireless customers in nine California counties were unable to reach 911 for a period lasting 6 hours. The outage affected a total of 11 million people across seven states. Verizon agreed to pay the agency a fine of $3.4 million. Verizon also agreed to put in place a compliance plan to help prevent future outages. The company will have to provide strict oversight of its contractors as it upgrades to next-generation 911 services, as well as identify risks, protect against such risks, and respond to problems in a more timely fashion. The FCC is still negotiating with other telecom providers over their respective roles in the 911 outage.
AT&T to Pay the FCC $5.25M Fine Over 911 Outages
Jun 28, 2018
AT&T has agreed to pay a fine of $5.25 million to the FCC for its failure to connect 911 calls during two short periods last year. The FCC called the 5-hour outage in March 2017 and 47-minute outage in May 2017, during which some 12,600 and 2,600 911 emergency calls failed, respectively, unacceptable.
Samsung Blames Note7 Recall On 2 Battery Problems
Jan 22, 2017
Samsung today said problems created during the manufacture of the Galaxy Note7's battery caused the phone to sometimes overheat and burst into flame. The company says two separate battery defects are at fault, but maintains nothing was wrong with the phone itself.
ZTE Agrees to Pay Massive Fine to Settle Export Violations
Mar 7, 2017
ZTE today said it has agreed to pay the U.S. government significant financial penalties for exporting technology to Iran in violation of sanctions against the country.
FCC Hits Sprint with Nominal Fine Over Emergency Services
Sep 24, 2015
The FCC today levied a $1.18 million fine against Sprint for its inability to properly handle emergency calls made through its wireless Internet Protocol Captioned Telephone Service (IP CTS). According to the FCC, Sprint's IP CTS system was unable to accept or handle emergency calls for a period of six months in mid-2014.