Text Request Lets People Text Businesses Rather Than Call
Text Request, a Tennessee-based startup, firmly believes that consumers would prefer to send text messages to businesses rather than call them. The company this week launched a service that allows businesses to accept and respond to customer queries via text messages. Text Request claims customer service representatives can respond to 10 to 20 texts in the time it would take to manage a short phone call, making it a more efficient tool for communicating with customers. The company believes its product would be perfect for hotels, stadiums/arenas, restaurants, schools, places of worship, and other organizations that handle a lot of phone calls for information such as business hours, directions, and special events. The service is compatible with all phones and doesn't require a special app on the customer end. Businesses can respond in real-time, or whenever staff are available to answer requests for information. It cannot be used to disseminate marketing messages or collect customer data. Text Request launched as a beta service last summer but is now seeking more customers.
Facebook's Events App Reaches Android Devices
Dec 13, 2016
Facebook has made its Events application available to Android handsets via the Google Play Store. Events By Facebook, released to iOS devices in October, lets users find and schedule things to do with family and friends.
Apple Reveals iOS 10 Features
Jun 13, 2016
Apple today showed off iOS 10, what it calls the biggest release of iOS ever for both end users and developers. To start, the platform changes up the lock screen, making it easier to access the camera, notifications, Control Center, and widgets.
Facebook's Events App to Help You Find Things to Do
Oct 7, 2016
Facebook today announced a new app called Events, which is meant to help Facebook users find and schedule tings to do with family and friends. The app will highlight events that friends are planning to attend, new events added by liked pages, and updates from events to which users may have already RSVP'd.
Searching Google for Events Will Now Generate Personal Recommendations
Jul 26, 2018
Google today updated its main search tool with a new emphasis on helping people locate nearby events. Moving forward, generic searches for things like "events near me" will result in a list of events from a variety of sources, as well as vital details about those events.
Facebook to Let Businesses and Organizations Post In Community Help
Feb 15, 2018
Facebook wants to make it easier for people to find and receive help during crisis and other events. The social network today said it will allow organizations and businesses post in the Community Help section so they may offer information and/or assistance to those impacted by adverse events.