FCC Publishes New Consumer Help Site
The FCC today revealed a new web site meant to help consumers better connect with the agency. According to the FCC, the site has been streamlined and offers an easier-to-use complaint filing system. Consumers should be able to locate the information they want and resolve problems on their own. The FCC promises the new site will foster better communications between consumers and the agency, with faster delivery of complaints to service providers so problems can be addressed sooner. Consumers will be able to monitor their complaints 24/7 as they transit the system. The FCC said, "Better monitoring of these trends will help the FCC, consumers, and industry identify broader problems and shape policy that will promote better service" over the long term.
Apple Improves iPhone 6s and 6s Plus with 3D Touch
Sep 9, 2015
Apple today announced the iPhone 6s and 6s Plus, which are enhanced versions last year's iPhones. Like the iPhone 6 and 6 Plus, the 6s and 6s Plus have 4.7-inch and 5.5-inch screens, respectively, slim metal designs, and fingerprint readers built into the home button.
Facebook Rings Up Food Order and Delivery Feature
Oct 13, 2017
Facebook today made it possible for Android, iOS, and web users to order food for takeout or delivery without leaving the app. The social network has partnered with a number of food delivery services, including Delivery.com, DoorDash, ChowNow, EatStreet, Slice, and Olo, as well as a handful of restaurants, including Papa John’s, Wingstop, Panera, Jack in the Box, TGI Friday’s, Denny’s, Chipotle, and Five Guys.
Samsung Connect Tag Lets You Track Your Stuff
Oct 16, 2017
Samsung today announced the Connect Tag, a wireless fob that you can attach to just about anything to monitor its location. Samsung envisions the Connect Tag will work best on kids' backpacks, car keys, dog collars, or even tossed inside cars.
FCC Targets Fraud In Texting, and Slamming and Cramming
Jun 8, 2018
The FCC took more actions this week to protect consumers from unwanted charges and changes to their telephone service. First, the agency wants to prevent the fraudulent use of toll-free numbers for text messaging.
Apple Says iOS 12 Will Be Faster, Work Better On Older iPhones
Jun 4, 2018
Apple today announced iOS 12, its next-generation platform for the iPhone and iPad. Apple says it spent time improving the performance of the operating system, which in claims will work well on iPhones and iPads that went on sale as far back as 2013.