AT&T Admits Employee Accessed Customer Data
Article Comments 8
Oct 7, 2014, 7:48 AM by Eric M. Zeman
AT&T recently informed about 1,600 customers of a breach in their personal data. An unauthorized AT&T employee may have obtained driver's license numbers, Social Security numbers, and information about the AT&T services to which those customers subscribed. "Unfortunately, we recently learned that one of our employees did not follow our strict privacy rules and inappropriately obtained some customer information. This individual no longer works at AT&T and we are directly contacting the limited number of affected customers," said an AT&T spokesperson. AT&T said it informed the federal government, but stopped short of saying whether or not there's an investigation into the matter. The breach occurred in August.
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LOL, of course ATT will snitch out their employee...
This Happens More Often Than You Think
Employees are trained, warned and threatened but if someone is going to breach your privacy and break laws there is little you can do about it.
A general customer care rep (providing they actually STAYED awake in train in training) and keep in mind ATT outsources their customer care to non ATT owned companies and non ATT employees have access to your information. To companies such as ACCENT Marketing, Teleperformance, Convergys, and many others.
These employees have access to your
-Social Security Number
-Mothers Maiden Name
-Billing information & add...
As an employee at a retailer, you have access to merchandise, a certain p...
I think att should give a public explanation of what's going on and the government should initiated an formal investigation
"We had an snooping employee, he no longer works for us."
You make it sound like AT&T is authorizing employees to access restricted data.