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Samsung Admits Some Galaxy S5s Affected By Camera Bug

Apr 25, 2014, 12:21 PM by Eric M. Zeman
updated Apr 25, 2014, 2:52 PM

Samsung has confirmed that a limited number of a Galaxy S5 smartphones sold are afflicted with a bug that permanently disables the camera. "We have learned that a limited number of Galaxy S5 devices may have an issue that causes 'Camera Failure' pop-up error message. We ask that customers affected visit their carrier for service under Samsung’s standard limited warranty," said the company in a statement. The GS5 has a 16-megapixel camera. Consumers with affected devices may contact Samsung directly or exchange the device at carrier retail stores. Verizon has reached out to customers via social media, but other carriers have not yet done so, and it isn't clear if their devices are also being affected. The GS5 is sold by most carriers in the U.S. for about $200 on contract or $26 per month with an installment plan.

The Verge »

source: Samsung

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Samsung Galaxy S5 (CDMA) / Galaxy S5 Sport

5.1" display FHD+ resolution
Snapdragon 801 processor 2 GB RAM
2,800 mAh battery
Memory Card Slot, Headphone Jack (3.5mm), NFC, Wireless Charging, Fingerprint Reader, Water-Resistant

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Comments

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This forum is closed.

bluecoyote

Apr 25, 2014, 2:33 PM

It's Samsung

Their track record for quality? Terrible.

Zpike

Yea, because they offered to actually fix the defects instead of sending their customers a case, right?

flash400runner

and we discovered another genius apple fanboy!!!!! 🙄 woohoo. at least they admit their mistakes then fix then.

Poison Ivy

Not worse than Apple:

https://www.phonescoop.com/articles/article.php?a=13986 »

😛

bigjunsk8r

Apr 25, 2014, 1:53 PM

Of course Verizon has bugs in their phones.

For a Post-Paid company who is always last to get the next best thing, the continously load all that bloatware onto their devices and do not do enough beta testing to ensure that the bugs are worked out. As much money a they put out, their tech team should be top notch.

DarkStar

Other companies have reported the same problem.

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