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Samsung Admits Some Galaxy S5s Affected By Camera Bug

Article Comments  6  

Apr 25, 2014, 12:21 PM   by Eric M. Zeman
updated Apr 25, 2014, 2:52 PM

Samsung has confirmed that a limited number of a Galaxy S5 smartphones sold are afflicted with a bug that permanently disables the camera. "We have learned that a limited number of Galaxy S5 devices may have an issue that causes 'Camera Failure' pop-up error message. We ask that customers affected visit their carrier for service under Samsung’s standard limited warranty," said the company in a statement. The GS5 has a 16-megapixel camera. Consumers with affected devices may contact Samsung directly or exchange the device at carrier retail stores. Verizon has reached out to customers via social media, but other carriers have not yet done so, and it isn't clear if their devices are also being affected. The GS5 is sold by most carriers in the U.S. for about $200 on contract or $26 per month with an installment plan.

The Verge »

source: Samsung

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Apr 25, 2014, 2:33 PM

It's Samsung

Their track record for quality? Terrible.
Yea, because they offered to actually fix the defects instead of sending their customers a case, right?
and we discovered another genius apple fanboy!!!!! 🙄 woohoo. at least they admit their mistakes then fix then.

Apr 25, 2014, 1:53 PM

Of course Verizon has bugs in their phones.

For a Post-Paid company who is always last to get the next best thing, the continously load all that bloatware onto their devices and do not do enough beta testing to ensure that the bugs are worked out. As much money a they put out, their tech team should be top notch.
Other companies have reported the same problem.
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