Sprint Charging $10 Fee to Nextel Subs Who Don't Upgrade
Sprint Nextel has begun notifying its iDEN Nextel customers that they will be charged an extra $10 per month beginning January 1, 2013. Sprint has already announced plans to shut down its iDEN network no later than June 30, 2013. Despite this looming shut-off date, some Nextel subscribers have yet to transition to CDMA-based devices and services. The new fee will be added to all remaining Nextel iDEN and PowerSource lines of service for each month the service remains active until the June 30 shut-off date. Sprint confirmed to Phone Scoop that the price increase does not apply to customers and/or devices using Sprint's nationwide CDMA network. Sprint spokesperson Mark Bonavia said to Phone Scoop in an email, "Customers that migrate prior to January will likely find a price plan comparable to what they have now. They are also eligible to receive a variety of very attractive device offers." According to Sprint, its CDMA-based DirectConnect service offers three times the service footprint that its iDEN PTT service does. Sprint hopes to refarm the 800MHz spectrum used by its iDEN network for enhanced CDMA voice services.
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Thanks for the help.
Patiently waits for Sprint to post this on our internal systems
Hesse Making Lemonade Out of iDen Lemons
Hesse walked into a nightmare (as iDen was not Sprint's only issue at the time he took the helm by far) and took action and turned the sinking ship around.
- Increased Subscriber Base
- Took the CSAT from dead last to be tied with VZW for 1st.
- Increased RPU
- Decreased Churn Rate
- Not only lowered the Port out rate but have been migrating subscribers steadily fron AT&T and VZW.
- Turned a profit (positive contributions to the EBITDA and OBITDA)
- Raised Net Promoter Score.
- Raised Stock value from nearly being junk bond status
Offloading Nextel iDen dead weight is one of ...
Kudos Mr Hesse for being the driver of these successful changes!
You forgot to mention that Sprint LOST 16 MILLION CUSTOMERS, most of them AFTER Hesse took over.
Some improvements in customer serv...
Why Stop At $10?
You see, from a business prospective; a subscriber will pay the $10 MRC although NOT happy about it this would encourage them to migrate to CDMA sevices. As the point of any fee is to encourage desired behaviors much like a shock c...