Apple CEO: We 'Fell Short' On Maps
Sep 28, 2012, 7:54 AM by Eric M. Zeman
Apple CEO Tim Cook distributed a letter to the company's customers today apologizing for the performance of its Apple Maps software found within iOS 6. "At Apple, we strive to make world-class products that deliver the best experience possible to our customers," said Cook. "With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better." Apple said that it is working to improve its maps software, but noted that customers may want to seek alternatives. "You can try downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app." Cook promised that the company will work on Apple Maps non-stop until it reaches the level of performance expected by its customers.
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Let's get this straight...
This wouldn't be such a big thing if this was something new, but they're replacing an excellent working product with something that's beta software at best, and it's their customers who are getting the dirty end of the stick.
I don't think this would have happened on Jobs' watch. While by many accounts the guy was an ass, he did understand that customers are the reason for the business, and to treat them right.
There was the class action lawsuit on scratched iPod Nanos...
If you teach a hamster to walk on two legs by setting up a system that delivers an electric shock every time it uses all four, what emotional condition do you think the hamster will be in on...
Honestly, this is the worst maps App in the planet. You may not have any idea but the Maps for iPhone is soooooooooooooooooo bad. Last night I let my friend use her new iPhone 5 to navigate us to the res...
I can already hear the clamouring Google fanboys lining up and champing at the bit to take a crack at Apple over this. If a company whom you dislike is successful, and you continually verbally assault them for th
My brother upgraded to the new OS and was kicked out of World of Warcraft due to compatibility issues with his authentication app.
What a joke, rotten Apple...
In a year from now...
Oh I forgot your really don't own the iphone your just paying for it.
"Fell Short" - Apple You're So Modest...