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Verizon Closing Call Center, Cutting 950 Jobs in Houston

Jul 3, 2012, 7:40 AM by Eric M. Zeman

Verizon Wireless has indicated that it plans to close one of its call centers located in Houston, a move that will result in the loss of 943 area jobs. The facility will shutter by the end of August. Verizon indicated earlier this year that it would close several call centers, the others being in Seattle and Detroit. Verizon Wireless expects the total number of job losses in Houston to be mitigated as call center employees take other positions within the company, but it didn't indicate how much the total number of losses might be affected.

AP / WSJ »

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Comments

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This forum is closed.

loco503

Jul 3, 2012, 10:10 AM

damn

I wouldn't like to be them 😳

Mark_S

I hope VZW has severence packages lined up as well. Unemployment just does not cut it.

...

macosx

Jul 6, 2012, 1:28 AM

coming from a closed tmobile call center..

i can understand what these people are going through, tmobile closed my call center in texas and offered us all kinds of resume and job skill services. even going as far as offering us transfers to other call centers around the country with transfers to retail as well. tmobile did good by me and that is why i bleed magenta baby.....sent from my T~Mobile Galaxy S 3 4G....

Jhckstp

Jul 4, 2012, 2:24 AM

Share Everything??

You'd think with as expensive as the Share Everything plans are they could afford to pay their employees. Just goes to show how greedy they are.

brymark

I was once employed by verizon wireless in washington state and they closed our center also effecitve on june 29 it was based on the 2012 objestives. They need to give move money to verizon so they can keep afloot. The wireless is the cash cow

bobc74

Jul 3, 2012, 6:15 PM

How many

mergers has Verizon completed over it's history? According to at&t aren't mergers supposed to SAVE jobs?

T Bone

Expert trolling...use a thread about Verizon as an excuse to bash at&t.....

Jerzboy21

Jul 3, 2012, 4:06 PM

Cut?

I guess these jobs will be going to India or some other western country.......... What a joke! The day I can't understand my customer service rep is the day I switch carriers!!!

80dollarcarcharger

Only can switch so many times....

Tofuchong

North America is in the Western Hemisphere, so countries in the Continent (Canada, United States, Greenland, Mexico, Gulf Countries) are all considered western countries.

India, Pakistan, those countries are definately Eastern Countries. Think the ...
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