Verizon Readying Price Increases for Wireless Customers
Verizon Communications CFO Fran Shammo told investors that the company plans to increase prices for its wireless and FiOS home internet services. Speaking at the JP Morgan investor conference earlier this week, Shammo said that the company expects its new shared data plans will result in customers paying more for their services as a whole. "I think revenue ARPU [average revenue per user] will continue to grow as we get into data share plans and people start to connect more devices [on the network]. As they add more devices, they are going to have to buy up into tiers. So again, you will see the revenue increase there." Shammo's comments were meant to assuage investors' concerns about Verizon's large capital expenditures to build its LTE and fiber networks. Shammo noted that he doesn't think the price increases will cost Verizon customers, and pointed to the company's recently implemented $30 upgrade fee. Shammo said Verizon Wireless didn't see "any impact from a customer base from that fee. So that was the right thing to do." Shammo didn't specify which fees might be increased, not when they might be raised.
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Verizon said it is kicking off several new promotions this week that should save customers some money. Starting February 1, customers who subscribe or upgrade to both Verizon’s unlimited wireless plan and its FiOS Gigabit Connection plan will receive a $20 discount per month ($10 off the wireless and $10 off the FiOS.) Verizon said customers will be able keep this discount as long as they remain on both services.
Calm Down Peeps
I'm quitting my job at Verizon.
I tell customers that customer service charges the $30 upgrade fee (since it in no ...
That is why.......
Price increases are never the right thing to do unless there is some benefit to the customers in terms of better devices, faster networks, more bandwidth.
When they just keep take, take, taking without even tossing us a bone, all they do i...
Knock, knock Sprint!
From Verizon's standpoint he's right though aka why not charge more if people will pay it
but I'm a firm believer that if you do the...
VZW president saying that they did not see impact from customer base over the $30 upgrade charge, so it must be the right thing to do... sounds scary. Does this mean as long as we do not complain, they will continue t
This Is Where It Starts.
Price increases are generally expected. However, with formidable competition slowing dying and lack of regulations within the wireless industry, the two largest carriers will indeed, control the market standards across the board. This will trickle down to the smaller. MVNOs will take the hit also as they sublet from the mother carriers. Their prices will increase as well.
We need more competition people no matter what side of the fence you're on for carrier support.
That is the reason I backed a Tmobile/Sprint merge if a merge had to happen.
You don't view them as providing competition? Metro now has over 10m customers, and has been growing steadily for the past 2-3yrs.
Personally, I think it would be good for Metro & Tmo to merge.
"Shammo noted that he doesn't think the price increases will cost Verizon customers"