Nov 20, 2006, 1:44 AM by Eric Lin
Our complete hands-on review of the Jitterbug phones and service for older users. Includes video tour.
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The Jitterbug was not designed for the majority of Phone Scoop readers. Its large size, small screen and very limited features are not going to win it much love from the gadget-hungry crowd. However GreatCall and Samsung are hoping it appeals to your grandparents, or at least someone who would like to buy your grams a mobile phone.
Typically the elderly want access to the same technology everyone else has, (like cell phones,) but not having grown up with high-tech toys, they prefer to have a simplified version. They also need technology that addresses how our bodies decay over time. Thus Jitterbug phones provide a loud speaker with an ear pad, large buttons and a large, simple interface.
The Jitterbug phones are a huge step forward in terms of usability for the elderly or technophobes, but they are also a first generation effort. The interface is a bit clunky and not everything about the phone is optimized for ease of use.
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Beware this is a poorly run company.
I got this phone for my Dad who is going blind and living in an assisted living facility. Great Calls can not seem to understand that some might buy a phone like this for their parents.
The company has charge my credit card twice and is responding very ...
Great Idea ALSO for the younger and disabled.
No Coverage Maps
Which network or cellular carrier do you use?
GreatCall enjoys arrangements with many CDMA carriers across the country to ensure nationwide coverage for Jitterbug customers. This includes three of the largest cellular carriers as well as numerous regional providers. We don’t name or promote our service providers by agreement.
What is the coverage area for the GreatCall service?
GreatCall covers most of the U.S. where cellular service is available from the major CDMA carriers. If you do not have coverage with one of the major carriers in your area, then you may not have a...
Cost is Exorbitant!
That said, it's upsetting to see how the phone and rate plans are priced, so much so that they would probably price someone who is on a fixed income out of consideration. I know that my 80 year old uncle has been very happy with previous services, but has complained about the phones becuase of the difficulty of button pressing and complicated menus. one thing he never complains about, however, is the cost of the rate plan, usually no more than 20/every three months w/ Virgin Mo...
It's about time!
I'll take two!
Um... so who is the carrier?
But it is CDMA... it's not like someone can just activate it on any carrier. Sprint will not allow foreign ESN's on the network. As a matter of fact, I believe Alltel and Verizon are starting to block foreign ESN's as well. The only carrier I know that activates anything are Cricket and Page Plus (MVNO).