Nextel, IBM Forge Alliance, CRM Deal
Jan 18, 2002, 2:26 PM by (staff)
Nextel and IBM announced today an alliance to develop mobile solutions for large U.S. corporations, as well as an eight-year, $1.2 billion customer service outsourcing agreement. IBM will join with TeleTech Holdings Inc. to manage Nextel's six customer care centers. The transition of the centers will occur during the first quarter of 2002. Nextel said the two agreements are expected to reduce its future costs by more than $1 billion over the eight-year term, as well as boost revenues through the deployment of new wireless data services.
Feb 9, 2022
Samsung today announced its lineup of flagship phones for 2022: the Galaxy S22 series. The top-end S22 Ultra sees the biggest changes as it essentially absorbs Samsung's Note series with an integrated S Pen stylus and a more Note-like shape and design, instead of the Contour Cut design of the other models.
Sep 7, 2022
Apple has refreshed its Apple Watch lineup with Series 8, a new Watch SE, and added a larger, more rugged Apple Watch Ultra for athletes and extreme adventurers. Apple Watch Series 8 has two main upgrades over Series 7: temperature sensors and Crash Detection.
Jul 1, 2020
T-Mobile US and Dish Network today announced that they have completed the previously-announced sale of Boost, the prepaid arm of Sprint. Dish now owns the Boost brand and takes responsibility for its 9.3 million customer accounts, hundreds of employees, and thousands of independent retailers.
Feb 24, 2021
The FCC today announced the winners of Auction 107 for radio frequency licenses in the coveted "C-Band". Verizon spent $45.5 billion, well over half the $81.1 billion total spent in the whole auction.
Feb 18, 2020
The Seamless Air Alliance today released Seamless Release 1.0 (SR1), the first-ever standard for inflight connectivity hardware and software. The new standard supports all current connectivity technology, including multiple types of satellite systems as well as both Wi-Fi and cellular technologies within the plane cabin.