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V3i picture ID problems Help

volley4

Oct 30, 2006, 10:19 PM
Does anyone know how I can see the picture ID of the person calling on the external display of this phone when they call? I have pictures associated with the phone numbers in my address book, but they don't show up when the person calls. What is wrong?
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HeleneMelon

Nov 16, 2006, 9:31 AM
I have the same problem with my brand new v3i. I called Motorola and they weren't too helpful. Told me first to trying taking out the battery, which didn't work. We also tried resetting the phone, which didn't work either. I got Amazon to send me a new one and I'm supposed to get it today. Hopefully it's not a batch issue.
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