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Alltel Call center employees

lilgabe1

Jun 7, 2008, 11:09 AM
What do you know about the locations below?

Call Centers
Little Rock, AR
Maumee / Toledo, OH
Phoenix, AZ
Youngstown, OH
Tampa, FL
Virginia Beach, VA
Manhattan, KS
El Paso, TX
Shreveport, LA
Greenville, SC
Springfield, MO
Issaquah, WA
Charlotte, NC
Longview, TX


Also, I think VZW has centers in Tampa, Chandler (phoenix) and greenville... 👀
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Keith-IA

Jun 7, 2008, 12:52 PM
Alltel has a tech support call center in Mankato, MN
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AlltelCSR07

Jun 7, 2008, 1:03 PM
I hear the only Alltel callcenter surviving will be Little Rock.
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tblainem

Jun 7, 2008, 5:10 PM
they are not going to get rid of that many call centers closing because thats too much money lost and i am pretty sure my job is safe as the call center i am is completely company owned and operated... dont have to worry much if the company owns everything
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AlltelCSR07

Jun 7, 2008, 6:14 PM
All I can say unless you are working the little rock call center you better be dusting off your resume.
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Cellsumer

Jun 8, 2008, 11:06 AM
to me that doesn't even make sense. I hate when people get on here and act like they know everything. It doesn't matter which forum I'm on. Now I'm not in wireless I just really enjoy this site but from a business point of view is it really a good idea to cut down all of that customer support when you are adding millions of customers. Maybe I'm wrong though just my opinion. 🙂
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Ducati427

Jun 8, 2008, 12:23 PM
Why would you cut support when adding customers? cutting support = longer hold times and more upset customers and lower SLA



Will
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adam2603

Jun 8, 2008, 7:42 PM
When Alltel purchased Western Wireless (Cell One) in 2005 we kept a good handfull of their call centers - Leads me to believe we will keep a majority of the Alltel Call Centers once we transform into Verizon...

Adam
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vzman23

Jun 9, 2008, 1:00 PM
just my thoughts
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Keith-IA

Jun 9, 2008, 1:18 PM
They'll keep the best of both, and the rest will be free to seek other opportunities.
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majorxero

Jun 10, 2008, 3:14 PM
Heh. Talk about a euphemism.
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VZDUB1914

Jun 11, 2008, 12:13 AM
What call centers did you get from Cell ONE?
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