Review: Motorola Droid Pro
Like you'll find on BlackBerry devices, the Droid Pro lets you view all of your incoming email in one unified mailbox, or you can keep your work and personal life separate and browse each account individually. As with all Android phones, Gmail gets special treatment, with its own app that offers label support and other unique Gmail features. For once, though, the standard email inbox handles a few tricks that even Gmail can't perform. You can set an Out of Office message, for instance. The phone also supports Exchange Smart Forwarding, so if you're using an Exchange account, you can pass along an attached document without actually downloading the entire file to the phone.
The email inbox on the Droid Pro is very clean and fairly easy to manipulate. You can view messages by date, or group them together by conversation. You can also filter out all messages except unread or flagged emails. It was also easy to move emails in large batches to another folder in my inbox, or delete a bunch of emails all at once. If you keep multiple folder in your email account, you can choose which folders to sync with your email server, or only sync the main inbox and deal with the rest manually, as needed.
Otherwise, the phone has all the same basic options you'd expect from an Android device. There is a fine text messaging app, and though it looks a little different from the stock Android messaging tool, it offers the same threaded messaging and features you'll find elsewhere.
The only instant messaging support on board is for Google Talk. With such a business focus, it's too bad that Motorola couldn't offer something more special for IM support. Obviously BlackBerry Messenger is out of the question, but why not Windows Live or Yahoo Messenger built in? Even better, how about a corporate IM client, like support for Microsoft Office Communicator Services (OCS). There are apps for the iPhone that support OCS (though none yet for Windows Phone 7, ironically). Some more corporate support for IM would make this device much more compelling for companies that rely on it. There are paid apps available in the App Market that can handle OCS, but a built-in client that was deeply integrated would be very nice.