Motorola E815 / E816 Hollywood
V-815 Back on the Verizon Web sight
I went to the Verizon Service Center and had them check my Software to be sure it was up to date.They treated me in a very professional way. Also theV-815 was being sold in there store. I live in the Central Jersey area. My phones (two) are both working flawlessly. I hope yours are too. 😁