Motorola E815 / E816 Hollywood
Vcast Issue
Is anyone having a problem with Vcast on this phone? I've got no icon under Get It Now where it's supposed to be.
Took my phone back to the store. They messed with it and then opened up about ten other E815's. None of them had Vcast. Called tech support and they said it was a known issue on some of these phones, but I've also heard that it's not available yet for this model. I know the novelty of these video clips will wear off quickly, but it's still bugging me.
I'm in NJ right outside of Philly, so being in a Vcast area shouldn't be an issue. Anyone else having this problem or know anything?
Took my phone back to the store. They messed with it and then opened up about ten other E815's. None of them had Vcast. Called tech support and they said it was a known issue on some of these phones, but I've also heard that it's not available yet for this model. I know the novelty of these video clips will wear off quickly, but it's still bugging me.
I'm in NJ right outside of Philly, so being in a Vcast area shouldn't be an issue. Anyone else having this problem or know anything?
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Someone on here just said they talked to Verizon to order a E815 but they are guaranteeing all the phones due to Video problems so they wouldn't sell him one.
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i just talked to support and they said i have to bring my phone back to verizon to exchange it because the phone i got doesnt have the software for vcast! They better transfer my numbers over cause it took me an hour to do it myself!
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some, but not all of the phones being sold are lacking the v-cast software. this is why the video clips icon isn't under your get it now menu. they should have a software upgrade available to fix this in the next few weeks. to check if you have on of the affected units look at the bar codes on the box. one should be labeled transceiver or something like that. if that code ends in a "g" you'll need the software. ask someone at your local store to give you a call when it comes in. hope this answers your question.
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