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e815 sending pix message

glueman1000

Jul 4, 2005, 11:10 AM
HI ALL
IS there a trick to sending pictures with sound messages using "create PIX message"? , I read the book followed every step but when i sent it to another cell(other than verizon) phone using my contact list i get an error message.
did I miss a step?
help!!
Thanks 😕
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redbeard

Jul 4, 2005, 12:31 PM
Make sure that ALL of your phone numbers in your phonebook are in the 10-digit format, meaning including area code, but no '1' in front of it. For example, 777-555-1234. If it is not in that format, TXT and PIX messages will not be able to send correctly.

If that doesn't work, contact Cust. Service or go to a corporate owned store. Most likely your account needs to be provisioned with the correct options in order to send or receive PIX messages.
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scorpion

Jul 4, 2005, 2:12 PM
I tried sending a pix message to a sprint phone and it didn't work but when i send it to verizon it works perfectly
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