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Motorola E815 / E816 Hollywood

 

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Charging e815

jjfdvm72

Oct 3, 2007, 2:21 AM
For a while now, I've been having trouble charging my e815 at home. When I plug it into the home charger, it says "unable to charge"? The same charger will charge my other moto phone and headset with no problem, so I know its not the charger. I have taken it to the verizon store and they say that it charges fine...but it doesn't. I tried a new battery and it made no difference. The weird thing is that at times it will charge, but other times it gives me the "unable to charge" error. what gives??
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andyl

Jan 18, 2008, 12:52 PM
This happens every once in awhile to our E815's and the answer is that you need to clean the contacts on the phone where the charger connects.

You'll need a magnifying glass to really be able to see what your doing and something like a pin will do to scratch off all the black stuff.

Also make sure that the pins on the cable are intact, there should be 3 and not all the same length (short, medium & tall)

Andy
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