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Motorola V710

 

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Replacement phone question

chilepablo

Jun 5, 2006, 11:55 AM
Can we get our phone through the replacement site, then take it to a local verizon store and exchange it for a different phone? In other words do we have 15 days and once we get our phone can we deal with a local store for exchange or do we have to do all the dealing with the mail-in replacement stuff? I'm interested in the new LG 8300 but its not listed on the replacement page. Thanks for any help.
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GymNerd25

Jun 6, 2006, 4:20 PM
If you buy a phone on the replacement site/online then you have to return via shipping it back. You can't just take it to the store for a refund (I tried). You're supposed to use the Fedex label and all that jazz to send it back. You don't have to wait for them to credit your account back to purchase another one either.
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ysweatme

Jun 6, 2006, 7:57 PM
Yeah, I had to do the same thing.
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