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Motorola V710

 

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Verizon workers, help please?

Greyboy

Nov 1, 2004, 9:41 AM
Hey all,

Ive had my v710 since it first came out, and I have been very happy with it...however, just the other day, my phone completely stopped working. the screen is dead, it doesnt react when its plugged into the charger, I tried removing the battery to restart it etc...

I know the battery had plenty of juice in it when i first noticed it was dead. it was like 2 hours from fully charged.

so I went to my local verizon store and they couldnt fix it or get it to work, nor did they have the phone in so they couldnt replace it with a new one (since they got recalled)...so my dilemma is, what am I supposed to do about getting a new phone??

is it possible another verizon store may have it in still? i dont care about the tilted came...
(continues)
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Sponge

Nov 1, 2004, 10:17 AM
Try the stores today, they should have new post-recall FRUs in.
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Greyboy

Nov 1, 2004, 2:27 PM
they didnt have them in, i went during lunch. they didnt even have a loaner phone to give me until the v710 comes back out ☚ī¸ what am I supposed to do? buy a new/another phone just for a few days? its ridiculous -not to take it out on your sponge 🙂

im just upset. i need my phone for work and now Im screwed. theres no reason they shouldnt be able to open a new phone (cheaper one if they have to) and let me use that for the time being.

😕
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Greyboy

Nov 1, 2004, 2:28 PM
also, they said the end of the month is when they are getting them back in, can anyone confirm this or is it sooner?

THanks
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nathanjax

Nov 1, 2004, 2:32 PM
Greyboy said:
also, they said the end of the month is when they are getting them back in, can anyone confirm this or is it sooner?

THanks


There is truly no date. At first, we were told Oct 29th. Now we're told end of Nov.
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sammy2

Nov 3, 2004, 4:43 PM
Did you purchase insurance? since it is under warranty did you contact MOTO?
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