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syncing with service pack 2

feightri

Oct 25, 2004, 1:29 PM
Has anyone flat out not been able to sync besides myself. I've read the forum front and back, tried version 3.11 first, 2.21f after reading the forum, 2.21b as per the motorep requests, found the drivers recommended in the forum via removing the other drivers to another folder...

Finally i got a guy at moto that said, "sometimes it just doesn't work with outlook 03, or it could be sp2, or your antivirus on."

I've disabled McAfee VirusScan, but still no luck. I'm not sure if i can go back to when i didn't have sp2. Right now the software loads, initializes, and reads via the usb but after i click the phonebooks icon, or go to it via the menu, it brings up the window, says opening in progress and closes down. Makes me think its the ant...
(continues)
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Bristol

Oct 25, 2004, 4:57 PM
You are not alone. I have never been able to sync with Outlook 2003 before or after SP2. I get the same outcome: the program just goes away without so much as a dialog box. When I called support a couple of months ago, I was told version 3 would fix this. Certainly version 3.11 has not solved the problem. It seems a waste of time to call support again.
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Hoople

Oct 25, 2004, 8:57 PM
You are not alone. I have never been able to sync with Outlook 2003 before or after SP2. I get the same outcome: the program just goes away without so much as a dialog box. When I called support a couple of months ago, I was told version 3 would fix this. Certainly version 3.11 has not solved the problem. It seems a waste of time to call support again.
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