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Earphone jacks do not work

by samsungsucks    Aug 3, 2011, 11:48 AM

I purchased a new Gusto from Verizon 2 days ago. The earset jack is dead. The store offered me a replacement, but it turns out it has a dead jack too. The store demo has the same problem. All this with three different earsets that work on two other phones.

Samsung will not send a replacement. They offered to repair my phone but I will have to go without a phone in the meantime. Thanks Samsung.

Any ideas on what to do here?

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