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bh8690

Nov 7, 2009, 9:08 AM
Although not a BB, seems like email management is reasonable EXCEPT....when deleting a message from email list, the message repopulates when refreshing emails. Is there anyway to delete the email from the POP server to eliminate this. Otherwise, why even offer delete option? Help.
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Cell Girl

Nov 7, 2009, 9:53 AM
Are you saying it will delete from your POP but later show back up? Back up on your phone or desktop? I'd love to help, i just need to clarify haha 🙂
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bh8690

Nov 7, 2009, 10:29 AM
I am in sync with hotmail...the unit retrieves the emails nicely; after reviewing an email and opting to delete (on phone), the email does not delete from actual hotmail account...futhermore, when you refresh the email on the phone, the message reappears on the phone(obviously because did not delete from hotmail account).

Even though not push email, I am optimistic about the email capabilities...however, not being able to delete from source is disappointing and having it repopulate on the phone is ridiculous.

Any solutions?
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Cell Girl

Nov 7, 2009, 11:04 AM
In your options/settings there is an option that asks if you want to permentaly delete erased messages. Make sure you have that option enabled. If that doesnt work, take it to a VZW Service center to see if if could be a defect. Either way they will be able to troubleshoot and figure it out.
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bh8690

Nov 7, 2009, 11:25 AM
Thx...somehow I missed that one.


On BB, when you hit delete gives you the option to delete from handset only or both handset and server; that is not the same here..so, be careful when deleting.
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