Before I call Verizon, I want to ask you guys if this is a problem with your ENV2's. I know how to turn vibrate mode on, but when I do that's all it does. It won't ring also. And when I have vibrate mode off, but still have my alerts set to vibrate, it won't vibrate. I had the Voyager before this phone, and never had a problem with it doing both. So is everyone's phone ringing and vibrating together? Or is it one or the other?