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current customers

Laxgoly

Jul 2, 2007, 11:23 AM
I know it has been talked about on here, but has anyone purchased the iphone that was already an ATT customer. Sales rep in store told my buddie they would not sell him the phone cause he was already with ATT.
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xteddyx

Jul 2, 2007, 11:45 AM
well thats with anyone still on contract just order it online!
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donbp

Jul 2, 2007, 12:58 PM
Wait. Do I understand this right? If you currently have a contract, you can't buy this phone at full retail but if you don't have a contract you CAN buy this phone at full retail? There must be some logic in what you are saying but I am totally missing it.
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still-cingular

Jul 2, 2007, 1:07 PM
if you already have a contract and buy the phone at the store, the rep makes nothing on commission. that is why the want to sell it to new customers,or new activations, they get commission, they get closer to quota and it does not take from inventory for potential new customers. so its not that they wont sell it to you,its just a numbers game the they prefer to win on
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MORTFE

Jul 2, 2007, 4:27 PM
Buy it at an Apple store. I heard you pay for it and walk out. Can be activated thru iTines.
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rytr23

Jul 2, 2007, 5:11 PM
I was still in my contract and I walked into an ATT store and walked out with an iPhone, no questions asked. if they refuse to sell it to you, I would certainly just go to an Apple store, at least they know how to treat customers. or just lie, give them a fake name, and phone number and activate it at home..

something like 50% of the iphones they have sold so far were to existing customers.. I call shenanigans on that store..
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mooiscoow

Jul 2, 2007, 6:03 PM
It is true that anyone can purchase an Iphone. It will be the same price, but when you activate the iPhone it automatically restart your 2yr contract
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miacol

Jul 3, 2007, 11:58 AM
I have been a customer since 1999, and I was not due for an upgrade till Novemember and I got the iPhone.

If the store is giving him problems tell him to go to an Apple Store.
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Laxgoly

Jul 3, 2007, 12:11 PM
He went to some reseller was not an actual att store. He got it from apple no issues. Thanks for the input all
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