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Motorola RAZR maxx Ve


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Top message:  MAXX Quality Control = very inconsistent by GuyinLACA   May 19, 2007, 12:13 AM

Replying to:  Re: MAXX Quality Control = very inconsistent by keepcoolmybabies   Jun 1, 2007, 3:26 PM

Re: MAXX Quality Control = very inconsistent

by sab007    Jun 1, 2007, 3:58 PM

It all depends on the employee. Like everywhere else, some are good, some not so good.

I just got my second Maxx today, but I had it overnighted through headquarters Customer Service. Had two issues with the first Maxx. One, if I took a picture with the highest resolution (1600X1200) I could see it in my gallery, but it would not display if I elected to "View" it.

Second, and most important, I could not access Get It Now. I have been on the phone with Verizon tech services/customer services reps every weekday for the past two weeks. Finally they decided it was a hardware problem and sent the new phone, but unfortunately they were wrong. I still can't access Get It Now, but the camera works on the new Maxx so I'm one step closer to being happy.

Who knows, another couple of weeks and maybe I'll have both problems resolved.

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