I just got my firmware update on my Storm. What a welcome change! The camera is much quicker, the video is better, the phone changes from landscape to portrait very quickly, and it has some new features and upgraded icons. What a welcome change! I may have lost all my email but am not sure. My data was backed up so I will restore it to see if anything is missing. I had to call VZ to get my email icons to show on my home page but that was all. The rep said that sometimes they have to jump-start the browser after the update as well but mine was fine. The browser loaded pages more quickly too. Nice move VZ!