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Replying to:  Sprint Ripoff by sirwes   May 23, 2010, 9:31 AM

Re: Sprint Ripoff

by SprintCC    May 24, 2010, 1:44 PM

It really does sound as if this is the early termination fee, and not the regular bill. Of course, without actually seeing your account it is impossible to tell what exactly has happened. I do know that regardless of what is going on with your account, it is unacceptable to be on hold for an hour and 20 minutes, or even the 40 minutes.

Send an email to dan@sprint.com and explain what is going on. The fine people from that department will be able to look into your account and explain exactly what is going on for you. I cannot promise you'll like their answer- but you will know exactly what has happened.

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