Top message: AT&T is billing pay per use data unfair. by Wireless Consultant
Replying to: Re: AT&T is billing pay per use data unfair. by Wireless Consultant
Re: AT&T is billing pay per use data unfair.
Wireless Consultant said:»
Some phones can remap maybe but will the employees of at&t explain this to each customer, no it takes to much time and at&t needs to disclose this more to customers.
Uh, yeah we will
Even well informed Phonescoop members do not know about this unfair billing.
Because it isn't unfair. We have come to the realization that customers who were claiming that the $200-$300 charges per month was not due to accidental usage. Also, someone else pointed this out earlier, you don't get charged until you leave the home screen. What wasn't pointed out, was the fact of the confirmation screen that askes if you really want to use data. So here's a bit of comparison for you. Last year, if a customer "accidently" uses 1mb of data, the 1 cent per kilobyte would equal $10. Now, it's $2. Where do you see the unfairness? We've actually decreased the charges quite a bit. Try again.
No replies to this message