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Top message:  Am I stuck? by andy2373   Jun 7, 2009, 7:30 PM

Replying to:  Re: I am stuck...for now. by gadgethead   Jun 23, 2009, 3:37 PM

Re: I am stuck...for now.

by Cellinovation    Jun 23, 2009, 3:46 PM

Actually, I don't think this sounds like your fault at all Very Happy

Do you know that your phone is covered by a warantee from the manufacturer for 1 year?

As long as your phone has not been wet, or sevearly damaged everything you described sounds consistent with a phone that needs a warantee replacement. I would bring it in to your local corporate store (because most indirect agents can't service warantee after 30 days) and ask about a replacement.

BTW: Not all reps think that all customers are A-holes and time wasters. Customers do not know all their options all the time. That is why we are here. We are all supposed to be here to help and educate customers within the guidelines given by our companies. unfortunately some reps just don't get that.

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