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>$45,000 for ATT Laptop connect, $60 unlimited data service

Eric Lee Elliott

Sep 13, 2007, 1:44 PM
After 6 weeks in Dalhart TX, my data bill was > $18,623 due to roaming calls made from an international location, PA, USA.
ATT said computer error has causes excessive billing, PA is still covered as a state withing US of A & included in my national unlimited data access account for $60 per month. ATT said do not pay bill, it has been sent for correction, to ATT HQ, Atlanta, GA USA.
Trace routes done from North TX, OK & AR all show ATT routes my packets from those states to NJ, onto Internet in NJ, then to destination. Trace route also shows 300 mS for many hops, many lost packets & many hops not responsive. At house in AR, service continues to max at 23 KB/S, oftern down to 0.8 K bytes per second, so I suppose my packets are still goin...
(continues)
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poweredup

Sep 15, 2007, 4:02 PM
👀 😲
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ralph_on_me

Sep 15, 2007, 4:15 PM
🤣

That's freaking funny, only because I know there's no way you'll ever have to pay that. I say post it. Large companies shouldn't have an excuse for not fixing those errors quickly just because they're large.
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The Devil Am I

Sep 15, 2007, 4:31 PM
Look at all the jokers who purchased the iPhone at $499.99 and $599.99 only to have the price slashed $200 and only offered $100 by Jobs theirs was purchased outside the 14 day purchase window. Let's not forget the the ones who are getting boxes for their iPhone bill since they have over 350 pages to it.
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wombough

Sep 16, 2007, 5:35 AM
how the hell does the iphone fit into this?
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chainsaw

Sep 17, 2007, 1:14 PM
WEll if you send 30,000 text in one month you're bill would be that long too. The point was to support paperless billing to save trees nothing else.
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wombough

Sep 21, 2007, 9:49 AM
save trees how about money? There is no reason even in a detailed bill to list every single text message. Sprint doesn't nor does alltel. Don't know about verizon. So why would att.
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Lapdog

Sep 21, 2007, 10:18 AM
VZW doesn't send any detail bill unless you ask for it and as far as I know, NO CARRIER will detail any texts...
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wombough

Sep 21, 2007, 10:24 AM
but att did with the iphone it kills me data and texts makes no sense to me.
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Lapdog

Sep 21, 2007, 10:25 AM
detail of each and every text sent and received?
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wombough

Sep 21, 2007, 10:26 AM
yeah that is why they got their bill in a box lol!
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ralph_on_me

Sep 21, 2007, 10:40 AM
Every current plan with att is completely detailed. Every call is listed with who it was and how long. Every text is listed with when it was sent and to whom. Every data session is listed with how much was transmitted. It's not just the iPhone.

I have a Blackberry and used to get bills that were over 300 pages and my bill was always around $75. I'm on paperless billing now.
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wombough

Sep 21, 2007, 10:53 AM
that is stupid and a waste of money and paper! But that is att for you!
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ralph_on_me

Sep 21, 2007, 11:29 AM
It's something that people requested and att provides, so if it's stupid then blame it on cell phone customers. Would you rather have the option or none at all?
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wombough

Sep 21, 2007, 11:32 AM
who is going to go through 3000 text messages? Or look at every kilobyte they use? Come on I have trouble going through the 500 or so phone calls I make!
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chainsaw

Sep 21, 2007, 12:16 PM
your mom!
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wombough

Sep 21, 2007, 10:54 PM
wow are we 12?
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chainsaw

Sep 22, 2007, 6:10 PM
are we 12 he says...are too cool for school he replies?!? 😲
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ralph_on_me

Sep 21, 2007, 12:34 PM
very, very anal customers.
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wombough

Sep 23, 2007, 1:34 AM
I asked a legitmite question and get a 2 year old response. Proves my point.
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ralph_on_me

Sep 24, 2007, 1:23 PM
What?
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StoreLead

Sep 20, 2007, 8:44 PM
wow! 😳

i'm sure att wont hold you liable for these charges. good luck and keep us up to date!
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StoreLead

Sep 25, 2007, 10:00 PM
🙂
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