i was thinking 'door' was the guy you had standing at the exit to hit people. it's a fun visual.

Oh, and BTW feel free to come transfer to the Jersey City Verizon store, because all the employees are a bunch of idiots, so I'm sure all of you would feel right at home.

I'm a customer.
The difference between you and me is that I have enough class not to berate people in customer service or retail.

I've worked those jobs and have friends who work for Verizon.

Idiots like you are the only reason they hate their job

p.s.

get off the internet.

WOW!! maybe you should get more educated and learn how to spell when your trying to make a point..technician not technition...your must be some sort of genius...and if you weren't happy with verizon why stay with them so long..

Before you start feeling too smart buddy, I've got some news for you...those stock prices that you were looking at aren't VZW's as it is not a publicly traded company. VZW is a joint venture between Verizon Communications (landline) and Vodafone. Why don't you try checking trends over the same period for other telecommunications providers (landline that is) as far as their stock prices go, you'll see that what's happened to Verizon Communications (not VZW) is fairly consistent around the industry. Do your homework a little better next time, it's a wonder you've had problems with that level of intelligence.

you're looking at verizon communications...verizon wireless is not publicly traded 🤣

It's amazing to me just how stupid people can be and talk out their @ss. Besides from my credentials of 10 plus years in investment banking, a NASD license and a masters in accounting; I guess once again some genius is going to try and make me look stupid on this board. I just try and get simple points across and yet there is constantly some moron who's willing to step up to the plate. So I'll just quote the profile description of Verizon Communications:

"Verizon Communications, Inc. provides communication services worldwide. It has four segments: Domestic Telecom; Domestic Wireless; Information Services; and International.

The wireless division is a wholly owned subsidiary, it's not a separate private company you J-@ss. Just check...
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The only person making you look stupid is...umm...you. Let's try this one more time, Verizon Wireless is not publicly traded nor is it a wholly owned subsidiary. Verizon Wireless is a joint venture between Verizon Communications and Vodafone. So to continue with your brillant analogy, Vodafone's stock prices must show just how crappy VZW's customer service is, right? To say that owning stock in Verizon Communications or Vodafone would give one an indirect say in VZW may be accurate, but to claim that stock performance of either of these two companies proves how bad a company VZW is--there's the stupidity, and this is what you've based your argument on. You just make yourself look even worse by following up on a completely fallacious arg...
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amen to that! can i even make a statement without getting verbally attacked??? did i say something to offend anyone when i said what i said? oh well, i did get a good laugh...
cheers 🙂

🤣 ****y mutha f*ck@...why call me a jackass? so do you enjoy coming on here and taking personal attacks on someone??? ok so i am not a stock market "master" as you CLAIM to be...but the reason why i had to respond to that v710 hater because people like them (and you) are the reason that people who work in retail HATE their job. people always want something for nothing. i'm not here to belittle others as you are. so cut the "10 plus years in investment banking, a NASD license and a masters in accounting" crap and get off your high horse and get OVER YOURSELF (cuz you're full of it)...oh and i work for verizon so i don't have to ask a damned person about VARs...i know exactly what they are...and i know exactly what you are; a self-ab...
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I hear your frustration, and I understand your complaints. But “retarted” is a very offending word. Please be a little more considerate.

Holmes said:
I hear your frustration, and I understand your complaints. But “retarted” is a very offending word. Please be a little more considerate.

I agree. "Illegal" would be a better term, since 660,000 users got refunds or new phones, and Verizon lost the Bluetooth case.

It's a free country live it up, hope you new service meets your expectations better. 🙂

have fun elsewhere expecting anything different. sorry you had a bad experience.

Sorry about the spelling mistakes, however; it seems my point was understood. Well it turns out I was locked in with Verizon until August 2006, however; under the terms of the V710 lawsuit apparently I have a number of options:

http://www.verizonwireless.com/b2c/footer/legalNotic ... »

What's interesting is that when Verizon sent me mailings offering me a $25 credit if I just stayed complacent with my service and continued to take it up the @SS from Verizon. Well it turns out section B of the settlement allows me to go to a new provider and get a full refund for my changes, including avoiding any early termination fees. Wow, it's funny how that option along with the other options of dumping the phone and getting a new one, was ...
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Oh, and HELLO to rollover minutes...how psyched am I...

good bye fairwell tired of hearing you complain anyway

YES MOVE OVER TO THE LIGHT SIDE!!!!

same as this and other forums are filled with angry ex-cingular customers.

people are never fully satisfied unless it was free, unlimited minutes, and free top of the line phones at all times...

umm when did you buy the v710 and did you submit any paperwork for the class action?? We(the people involved in the suite) had to fill out paper work months ago and decide then if we wanted to cancel.. If you didn't do any of this your SOL and can't get outta you contract due to the agreement

I purchased the v710 when it first came on the market. You may be correct, but once again the really bad customer service representative told me I had until June 13th, 2006 to still take advantage of the settlement. Now, that I hacked into the phone and turned on all the crap that Verizon tried to kill, I'm a little happier with the phone and can work on off loading all my data and information. My 2 year contract is almost up anyway, it ends in August, so I'll just do a clean switch to Cingular at that time. I've suffered with Verizon's BS, which seems to get thicker over time, so what's another 3 months.

The paper work provided by Verizon was very deceptive and mostly highlighted the $25 rebate versus the more costly alternatives.

The paper work provided by Verizon was very deceptive and mostly highlighted the $25 rebate versus the more costly alternatives.

I don't really think that statement is true as to how many of the users that actually choose the other two options including myself.

I hope that cingular treats you better and you have more success than the customers I've delt with that used to have cingular.

anyways good luck..

that guy had more wrong with him than his phone things are great at verizon wireless. he can go to cingular where they are still putting together with all the other top carriers a 411 for cell phone users oh yeah and verizon is the only company not doing this so enjoy 🤣

storys about what? he doesnt have any valid complaints in his childish rant.
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Wake up Verizon is NOT number # in customer service, they've gone really down hill and continue to decline
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hes mad that a phone that he had for "several years" stops holding a charge and sucks. guess what batterys and phones dont last forever, upgrade.
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You have no idea what you are talking about, first off I own both the original and an extended Motorolla Battery. The problem has NOTHING to do with the battery, but a defective engineering design of the connection of the power adapter to the phone. The phone will NOT take a charge now matter what and give the error, "Can not Charge battery" on the phone. Motorol...
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yes im sure you and your "infuential position" will be the end of verizon wireless as we know it.

gl with cingular, cya in a few weeks.

No, not the end for Verizon, but a first step. My single loss means $1,200- less per/year for Verizon and more for another carrier. That's called Market Share loss and it one of the most critical barometers in a business environment with a fair amount of market saturation. Yes, Verizon can target new market segments, but the fact is loosing a 10 year customer that paid every bill in full each month, is a significant loss, even though it doesn't mean much to you.

Let me tell you a little story about a company called Sony, they too once stood at the forefront of the an industy. It turned out that Sony, could do no wrong, the helped invent the Walkman, and also made the most superior flat screen CRT's in the industry. Sony could do no...
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I thought you were done, you said see ya in your previous post?

And exactly what does the stock of Verizon Communications have to do with the customer service at Verizon Wireless? For someone who likes to talk about stock prices a lot, you don't seem to know much. Hows that AT&T stock doing, did you check that out to gauge the customer service level at Cingular?

Also you posted: "The fact is Verizon is always a year or two behind other cariers in innovation and technology."

What have the other carriers done that was so innovative, and that it took Verizon two years to catch up. Please back up your "fact."

I've read a lot on this forum from informative people, and a few idiots. Welcome to the idiot list.

News Flash--your $1200 per year is not even enough to be considered a drop in the bucket for VZW...and if it makes you feel better as far as market share goes, VZW got two new people signing up for every idiot like you that leaves.

Verizon Wireless is not a publically traded Company.
So I find it odd you are quoting the dow jones average and stock prices.

Furthermore please list examples on how verizon wireless is years behind the completition in anything.

also you criticize our customer service, becuase unpaid people on a forum dont like your whining and tell you so or becuase your phone wasnt replaced free of charges when you broke the charging port.

Verizon Wireless has been number one or tied for number one (in rare cases number 2 in one region or so. never lower then 2) in customer service and satisfaction every year since 02. Never have they been ranked lower then 2nd in any region.

A fact that it witnessed by our customer base, which every single q...
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Seriously, Jersey is the DUMPSssssssss. 🤤 🤣 🤣 🤣

Yes, Jersey City is a dump, that's why realestate as cosistently gone up over 20% a year for the past 3 years. The average price on the water front with views of manhattan is now well over $500 per/square ft.. Also, if you read the Realestate Section of the NY Times, you'd know about Donald Trumps $415 million dollar project about a 1/2 mile from where I live. Wow, that's probably more money then your entire city is worth.

Hum, The Donald must not know where to put his money???
http://www.zwire.com/site/news.cfm?newsid=15268986&B ... »

when you had your service for at least 1 year...and also a price plan for 59.99 or higher... 😉 Anyways. I have also the v710 and had worked fantastic. There will always be flaws with equipment with any cell phone carrier. Nothing is perfect.

I appreciate the info, but it's to little to late. Yes, I had over the $59 plan, but the Verizon store in Jersey City, NJ in the Newport Mall, did NOT offer me a phone upgrade. They only offered the $50 charge for a replacement phone. I also didn't mention that Verizon did not offer to reimburst me for the Games and Ringers I lost. Apparently, just another little fact that the store personnel left out.

Thanks for the info, good to know if I ever decide to come back.

oh yeah and i personally am not a fan of trump but hey if he is doing something that will make your home town a better place all the more better i hope it works out for you. Just stay upwind in case one day you may see his hairpiece in the wind coming at you. ha ha 🤣 🤣

Well just to let you know you at first selected a 2yr agreement so at that point you are not eligible till 22 month in your contract. This was your personal choice. You could have done a 1 yr agreement u would not have gotten as good of an agreement but you would have the option to get phones more often to always have the latest/greatest.

satch of the moe said:
Well just to let you know you at first selected a 2yr agreement so at that point you are not eligible till 22 month in your contract. This was your personal choice. You could have done a 1 yr agreement u would not have gotten as good of an agreement but you would have the option to get phones more often to always have the latest/greatest.

That's truek, However, There is always the "Early upgrade" alternative, even w/2 yr contract as long as you already had at least 1 year w/equipmnt and a 59.99 or higher plan for at least 3 consecutive months, you can do it. it requires a 2 yr contract. I always let my customer's know this. Im sure that speaking to Customer Service is possible to a...
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"I generally pay about $90 a month and this month is was almost $200 for just going over a little this month"

As for the above, me personally, I actually miss the old days when my bill average between $750-1500 a month. Those were the days when you "home area" was a county or two, maybe.

The difference between now and then?

1) You actually got customer "service".
2) When you walked into a store (Bell Atlantic, Cellular One, VoiceStream, etc.) they knew your name and took very good care of you.
3) You did not have to worry about sitting in a restaurant, movie, coffee shop, etc, and listening to jack(or jane) a*@ next to you relaying all of their trivial personal life details at high decibel rates.
4) You were not concerned that s...
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i hope they just die 🤣

astravitz said:
My hatred of Verizon and pompous supporters such as yourself is the underlying theme, perhaps you can expound on how this is bi-polar?

No, its just a general assumption I give to all whiny little bitch-azz trolls.

Oh btw, get a life while out picking up your meds.

wow did you really create a user name just to blast Vzw

And maybe you are making all this stuff up because you sell phones for cingular.

I am upset because the movie theatre charges 9.00 a ticket and won't even let me record the movie.

I am upset because i have an older HP laptop that they want to charge me 99 dollars to answer a simple question over the phone.

I am upset that Theme Parks charge 40/ ticket for one day of amusements.

I am upset that i have to pay 24.99/month for internet.

and i am upset that i have to pay 40/month for Dish Network.

So basically what i am saying and what you are saying is that, it is upsetting for businesses to try to make money. Heres a news flash. No company cares about their customers beyond the point where they start to lose money. It's nothing personal. It's business.

Hotel's lock down their TV's so you have to orde...
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and guess what , their will always be SOME customers will always complain, and SOME CSR's that complain about that!. Just as many have said he should face facts, so should the ones complaining about the complainers, just as will be said about me.......stop the madness