Good and bad about VZW
I've been a Verizon Wireless customer for quite a few years now and many of my friends have had Verizon since before it was Verizon (it used to GTE wireless in the nineties).
I would say it's pretty much undeniable that Verizon has the strongest, most effective and extensive network out there. I have used my Verizon phone for mobile web in rural areas where other carriers won't even give you a signal.
While I am frustrated as many others seem to be about the lack of recent phone options (especially bar-type phones) and the endless UI debate, I think it is pretty clear that an old phone with an unpleasant UI that DOESN'T drop calls is better than a fancy new one that does.
My concern with Verizon recently is customer service. ...
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I would say it's pretty much undeniable that Verizon has the strongest, most effective and extensive network out there. I have used my Verizon phone for mobile web in rural areas where other carriers won't even give you a signal.
While I am frustrated as many others seem to be about the lack of recent phone options (especially bar-type phones) and the endless UI debate, I think it is pretty clear that an old phone with an unpleasant UI that DOESN'T drop calls is better than a fancy new one that does.
My concern with Verizon recently is customer service. ...
(continues)
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thanks for the imput, I am sure you have a valid point with the customer care performance. altho in my opinion we are still number one JD power has us as tied for number one or number two to T-Mobile in the 6 regions.
this was never the case before so we have either begun to slip a bit or T-Mobile is doing something very right. it is probably a combination of the two.
I myself have been guilty of snapping at people here on the forums because I get tired of the same complaints over and over, usually from the same people. Im not on the clock when im posting on phone scoop so sometimes i leave my "customer care #1" cap at the office. but you definantly bring up some valid points.
this was never the case before so we have either begun to slip a bit or T-Mobile is doing something very right. it is probably a combination of the two.
I myself have been guilty of snapping at people here on the forums because I get tired of the same complaints over and over, usually from the same people. Im not on the clock when im posting on phone scoop so sometimes i leave my "customer care #1" cap at the office. but you definantly bring up some valid points.
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it could be worse, you could be with Cingular....EEEEEEEEEEEEEEEEK!!!!
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WTF? Didn't you just post this in the Cingy forum 8 mins ago?
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
https://www.phonescoop.com/carriers/forum.php?fm=m&f ... »
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oh, I see your point. My other personality must have typed that. Half of me hates Verizon, the other half hates Cingular, but fortunatley both of my personalities agree that T-Mobile is best.
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some black lady at the verizon in antioch, CA called me a "******" last year and i got hella pissed
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Albie05 said:
oh no phonescoop bleeped me out!!! she called me a ***got
OH NO SHE DIDN'T!!! 😡 😡 😡 😡 😡
I would had pulled her wig and dragged her out in the parking lot! KTS of of her! 😡
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Just curious... why does it matter what race the lady was? I agree that her behavior was offensive, but does it really matter what her race was?
I'm just sayin'
I'm just sayin'
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