Cingulars Claim
I came across this link in the Cingular forum and was wondering if anyone had any comments. I'm just wondering how they can make this claim after consistently rating so low in the area of reliability. It has to be a joke 🤣
http://www.cingular.com/enhancedNetwork »
http://www.cingular.com/enhancedNetwork »
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I think they are making mistakes by making this claim across the board. Didn't this third party rate them number one in only a few markets? Didn't they do it on highways and roads as opposed to real life situations? I think they should use hard data to make there claims. VZW has a system in which we can actually track the amount of dropped calls a person gets. When we look at dropped calls if you dropp 3% or more we consider there to be an issue. This rarely happens. I've had people complain about dropped calls before. When you compare the amount dropped to their volume it is usually around a percent or less. Customers remember one dropped call out of a thousand calls made. Thats why you can't use these drive tests or take them seriously. It...
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The drive tests were conducted by Telephia, an independent wireless research company.
Drive tests were conducted in 290 US markets across the country, covering approximately 88% of the US population.
1.5 million calls were placed among the top carriers (Cingular, Verizon, Sprint, Nextel, T-Mobile) and the number of calls dropped versus the number of calls placed were recorded.
The results of the drive tests showed that Cingular was significantly better than all four of the other carriers on this measurement.
If the claim wasn't true, Cingular couldn't easily be advertising it. They would be sued out the ass.
Drive tests were conducted in 290 US markets across the country, covering approximately 88% of the US population.
1.5 million calls were placed among the top carriers (Cingular, Verizon, Sprint, Nextel, T-Mobile) and the number of calls dropped versus the number of calls placed were recorded.
The results of the drive tests showed that Cingular was significantly better than all four of the other carriers on this measurement.
If the claim wasn't true, Cingular couldn't easily be advertising it. They would be sued out the ass.
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blah blah blah you have not a clue. Companies advertise BS findings every second of the day it called creative advertising and it only has to be true from a selective view point/ finding.
cingular is just a desperate company trying to change their falling image and inferior network.
cingular is just a desperate company trying to change their falling image and inferior network.
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ArmySF said:
blah blah blah
What a catchy lead! That's about what I got from the rest of your post too.
Denial.
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What type of cell phone did they use for each carrier? It is obvious that cell phones vary in reception and call quality, depending on the specific model. You can take a good cingular phone and a verizon phone with not so great reception. I don't care what cingular says, they crazzzy!
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RUFF1415 said:
The drive tests were conducted by Telephia, an independent wireless research company.
Drive tests were conducted in 290 US markets across the country, covering approximately 88% of the US population.
1.5 million calls were placed among the top carriers (Cingular, Verizon, Sprint, Nextel, T-Mobile) and the number of calls dropped versus the number of calls placed were recorded.
The results of the drive tests showed that Cingular was significantly better than all four of the other carriers on this measurement.
If the claim wasn't true, Cingular couldn't easily be advertising it. They would be sued out the ass.
Yeah, this is the same independant company that ranked Verizon the best...
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"Independent wireless research company". Ok, yeah, and I bet they did it all for the good of humanity.
Just go across the country and poll over-the-road truck drivers. They'll tell you which carrier is best 😉
Just go across the country and poll over-the-road truck drivers. They'll tell you which carrier is best 😉
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magellan said:
"Independent wireless research company". Ok, yeah, and I bet they did it all for the good of humanity.
No, they get paid by companies that want to acquire their results. Cingular has been buying the results since 2001 in order to figure out areas that needed improvement. Looks like it's working.
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im in with you on this onme ruff, the verizon peeps are butthurt and in denial. its all good though flame away
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wow then if your with ruff then that changes everything 🙄 LOLOL party of two for denial please Thank you
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RUFF1415 said:magellan said:
"Independent wireless research company". Ok, yeah, and I bet they did it all for the good of humanity.
No, they get paid by companies that want to acquire their results. Cingular has been buying the results since 2001 in order to figure out areas that needed improvement. Looks like it's working.
The "independent" portion of your argument loses all validity when Cingular is paying them! Is any other carrier paying them? If so, how much and who? Who is verifying their results? I smell BS.
Consumer Reports, JD Power, and anyone who has used VZW and Cingular know this is BS.
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chaos987123 said:RUFF1415 said:magellan said:
"Independent wireless research company". Ok, yeah, and I bet they did it all for the good of humanity.
No, they get paid by companies that want to acquire their results. Cingular has been buying the results since 2001 in order to figure out areas that needed improvement. Looks like it's working.
The "independent" portion of your argument loses all validity when Cingular is paying them! Is any other carrier paying them? If so, how much and who? Who is verifying their results? I smell BS.
Consumer Reports, JD Power, and anyone who has used VZW and Cingular know this is BS.
The "independe...
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sure whatever blah blah, if cingular works for you fine...overall they ranked lower over the last four years than any other carrier...bottom line
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No, what is getting old is your refusal to understand the truth like the rest of America.
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ArmySF said:
No, what is getting old is your refusal to understand the truth like the rest of America.
The rest of America? I would prefer that you spoke for yourself, not me or other plp who have other carriers 😡
Apparently we choose something else. Oh! and we are still americans 😡
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I think you are having a hard time understanding the truth: That our phones are cooler, our rollover plans are better, and that while we have a bad name right now thanks to the very solid AT&T wireless network we acquired (joke), soon we will be on top in all markets on all counts, and your incessant whining will be all you have before you realize you need to switch to the allover network.
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RUFF1415 said:...chaos987123 said:RUFF1415 said:magellan said:
"Independent wireless research company". Ok, yeah, and I bet they did it all for the good of humanity.
No, they get paid by companies that want to acquire their results. Cingular has been buying the results since 2001 in order to figure out areas that needed improvement. Looks like it's working.
The "independent" portion of your argument loses all validity when Cingular is paying them! Is any other carrier paying them? If so, how much and who? Who is verifying their results? I smell BS.
Consumer Reports, JD Power, and anyone who has used VZW and Cingular know this
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Verizon doesn't pay for them because they do their own bullshit testing themselves and then make claim to having the best network.
I don't know about the other companies, usually the results are kept confidential within the companies to see where they need to improve. But I guess you give credit where credit is due.
There is no company out there that will invest money into testing and not have any guarantee of receiving payment for it? That's what a research company does, brilliant.
I don't know about the other companies, usually the results are kept confidential within the companies to see where they need to improve. But I guess you give credit where credit is due.
There is no company out there that will invest money into testing and not have any guarantee of receiving payment for it? That's what a research company does, brilliant.
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I want to know what percentage of calls were connected. From what I have heard Cingular has made it so that there phones will not connect if there is a chance the call will drop. If that is the case then there claims are bogus. If there was an emergency and my call would not connect, because It "could" drop the call I would be very upset!
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crazymicd said:
I want to know what percentage of calls were connected. From what I have heard Cingular has made it so that there phones will not connect if there is a chance the call will drop. If that is the case then there claims are bogus. If there was an emergency and my call would not connect, because It "could" drop the call I would be very upset!
LOL! Read what you just wrote! It doesn't make NY SENSE... You -vzw fan boys- invent anything... Gosh! 🙄
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Anxiovert said:crazymicd said:
I want to know what percentage of calls were connected. From what I have heard Cingular has made it so that there phones will not connect if there is a chance the call will drop. If that is the case then there claims are bogus. If there was an emergency and my call would not connect, because It "could" drop the call I would be very upset!
LOL! Read what you just wrote! It doesn't make NY SENSE... You -vzw fan boys- invent anything... Gosh! 🙄
Could be worse. He could be like Cingular and try claiming that he has "the BEST network in the San Francisco Bay Area". 😳 🙄 😁
I have peeps there, and they are laughing their asses o...
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Okay, and did your local Verizon rep tell you that?
That is totally untrue. Imagine...if Cingular was actually as bad as Verizon "fans" made it out to be and Cingular made it so that their phones won't connect a call if it could drop...nobody would ever get a call through!
And anyway, there is absolutely no way of knowing whether a call will drop before you connect it.
Whoever told you that is full of it.
That is totally untrue. Imagine...if Cingular was actually as bad as Verizon "fans" made it out to be and Cingular made it so that their phones won't connect a call if it could drop...nobody would ever get a call through!
And anyway, there is absolutely no way of knowing whether a call will drop before you connect it.
Whoever told you that is full of it.
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Actually, I beleave I read it somewhere. Do research and find out if it is true. Don't just come out and tell me your opinion, cuz that means nothing! True facts that are documented are what I am looking for. When my Cingular phone had 2 bars of reception and I place a call and it says "Unable to connect", or just doesn't allow the call to go, thats when I get upset. With my Verizon phone I can connect with no bars as long as it says Verizon on the screen. I dropped Cingular last August and got another Verizon because of the not connecting problem.
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You got another Verizon? So you got a whole company? You actually bought out a portion of Verizon Wireless ebcause you were so mad that Cingular's calls couldn't connect? Or maybe did you mean to say you got a Verizon PHONE? Sorry, I'm just a little confused!
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I thought I was dealing with someone with intellegence. Guess I was wrong. Also with a little research you will find Telaphia is the company that stated Cingular blocks calls from connecting. Hence why there #1 in dropped calls. I view it as a fixed situation, but you don't see cingular advertissing most connected calls.
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care to provide a link that backs your claim? I never read anything that says Telephia claims Cingular "blocks calls from connecting". I would like to see it though, or is this something some friend of yours read on some website somewhere and you can't remember what it was?
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crazymicd said:
Actually, I beleave I read it somewhere. Do research and find out if it is true. Don't just come out and tell me your opinion, cuz that means nothing! True facts that are documented are what I am looking for. When my Cingular phone had 2 bars of reception and I place a call and it says "Unable to connect", or just doesn't allow the call to go, thats when I get upset. With my Verizon phone I can connect with no bars as long as it says Verizon on the screen. I dropped Cingular last August and got another Verizon because of the not connecting problem.
No, I will not do research because I am telling you it is false. If you are the one that wants to make claims about Cingular, and you say you've...
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Telaphia presented the information at a Wireless Expo. The stated Cingular has the least dropped calls but the call connect rates were lower because of blocking conections in weak areas.
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And you were probably the only person to hear them present that too...right?
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Sorry to burst your bubble but I am friends with the manager of the Cingular store. And he confirmed what I already have been saying. He said they also will block roaming signals in areas were they don't have roaming agreements, but he also said all carriers do that. Read telaphias report because it will show lower call connect rates for Cingular.
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Like I said, truck drivers know better than anyone. Take a survey of them to get an accurate account of who has the best coverage for PHONE CALLS across the Continental U.S.
Of course there's going to be certain areas where Cingular is better than Verizon. Sprint as well. Ditto T-Mobile, even Nextel. Even a blind squirrel will find a nut eventually.
Of course there's going to be certain areas where Cingular is better than Verizon. Sprint as well. Ditto T-Mobile, even Nextel. Even a blind squirrel will find a nut eventually.
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I'm not trying to argue that Cingular is the best, because nobody is the best for everybody.
I just find it extremely funny that Verizon "fans" attempt to attack any and every positive statement that is made about Cingular...even if they're based on factual data.
I like Verizon. I don't have any problems with them now that I don't use them, because they make plenty of people happy. For me, Cingular is the one.
But why is it so hard for people to accept that Cingular may be better than Verizon at something?
I'll admit right now that Verizon is better than Cingular (and everyone else for that matter) in a hell of a lot of respects. It's not a hard thing to do.
I just find it extremely funny that Verizon "fans" attempt to attack any and every positive statement that is made about Cingular...even if they're based on factual data.
I like Verizon. I don't have any problems with them now that I don't use them, because they make plenty of people happy. For me, Cingular is the one.
But why is it so hard for people to accept that Cingular may be better than Verizon at something?
I'll admit right now that Verizon is better than Cingular (and everyone else for that matter) in a hell of a lot of respects. It's not a hard thing to do.
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That you have to argue about this ALL day?
Verizon claims Best Network according to...
THEMSELVES
Cingular claims least dropped calls according to a research company that has been around since before Cingular and Verizon were formed (and coincidentally had been rating Airtouch very well in So Cal).
If you don't like one claim because you feel it is biased, you are a hippocrite for believing the other.
Relax people.
Verizon claims Best Network according to...
THEMSELVES
Cingular claims least dropped calls according to a research company that has been around since before Cingular and Verizon were formed (and coincidentally had been rating Airtouch very well in So Cal).
If you don't like one claim because you feel it is biased, you are a hippocrite for believing the other.
Relax people.
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I could care less if its true or not I have had cingular it sucks. I have verizon I love it. So I go with whatever works best for me. Anyways thats why this was posted in the verizon forum, if you don't like it go back to the cingular forum. I don't go trolling over there when somebody says verizon sucks.
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Didn't say it was or it wasn't, nor do I ever "rip" Verizon for quality. If you put all your faith in one statement and call the other false then you are a hippocrite.
I know plenty of customer who think Verizon is of poor quality for THEM and I know plenty who think Cingular is of poor quality for THEM.
The rest of this is just a big sword measuring contest.
I know plenty of customer who think Verizon is of poor quality for THEM and I know plenty who think Cingular is of poor quality for THEM.
The rest of this is just a big sword measuring contest.
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Exactly take your trolling a*s back to the cingy forum we realize the verizon forum is a happy positive place to be and you grow tired of cingular blows threads but that is your destiny.... deal with it... Ha Ha
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?????
You are an idiot, and seem to truly represent my statement above. You don't even realize the fact that I consistently support Verizon as a good carrier, you just want to rip me to rip me.
Like I said, devoid of meaning.
You are an idiot, and seem to truly represent my statement above. You don't even realize the fact that I consistently support Verizon as a good carrier, you just want to rip me to rip me.
Like I said, devoid of meaning.
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http://www.consumersearch.com/www/electronics/cell-p ... »
"For that reason, the most effective way to judge cell-phone service is through massive owner surveys -- massive enough that you'd still have thousands of respondents in the same areas -- enough that you'd be able to collect a consensus of opinion comprehensive enough to conclude which wireless carriers have the best network coverage, the fewest circuit overloads, the least number of dropped calls and the most effective customer service."
"For that reason, the most effective way to judge cell-phone service is through massive owner surveys -- massive enough that you'd still have thousands of respondents in the same areas -- enough that you'd be able to collect a consensus of opinion comprehensive enough to conclude which wireless carriers have the best network coverage, the fewest circuit overloads, the least number of dropped calls and the most effective customer service."
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I heard this same thing on the radio the other day...an ad for Cingular talking about how they have the best network in the US. I'm no fan of Verizon's CS but I'm not stupid enough to dump them for an inferior network...
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An inferior network? A network where everywhere you have Cingular service, you can connect to the internet? A network where no matter where you are in the country, you can make a mobile to mobile call? A network that allows you to send a text message, be on the internet, and make a phone call all at the same time? A network that allows you to switch to a different phone on the fly with just the swapping of a chip? A network WHERE WE HAVE THE FEWEST DROPPED CALLS? Sorry grandma, I fail to see how it is inferior.
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gosh, all this talk is killing me.
verizion makes a claim that they have the best network (and they don't)
cingular makes a claim that they have the best network (and they don't)
face it there is no best network. an independant test done by verizion doesn't give them right to say they are the best. if they weren't do you think they would say "hey t-mobile is better than us?" NO!
and cingular, you pay an independant company which is highly noted like jd powers to test your stuff against others. silly. nuff said.
and jd powers and consumer reports OVERATED!
verizion makes a claim that they have the best network (and they don't)
cingular makes a claim that they have the best network (and they don't)
face it there is no best network. an independant test done by verizion doesn't give them right to say they are the best. if they weren't do you think they would say "hey t-mobile is better than us?" NO!
and cingular, you pay an independant company which is highly noted like jd powers to test your stuff against others. silly. nuff said.
and jd powers and consumer reports OVERATED!
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Lots of folks I've spoken with at VZW are not pleased. They take this for real. No, not folks in the stores, folks in the network.
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Give it a week or two, another independant study will come out, and another carrier will be crowned
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it doesn't matter what carrier is the best it is the Network GSM vs CDMA is the US CDMA is king and will remain so, In Europe however GSM is King and will remain so. So whats all the bickering about?
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I find it very hard to believe too.
However, my personal experience is this: I have both VZW (Moto E815) and Cingy (Moto ROKR) and at work I drop calls on VZW left and right. If I am not standing by a window, well, the call is going to end REAL soon.
Cingy works beautifully over the entire store.
I took both phones to the suburbs outside of Chicago; both worked quite well.
I have taken the phones out in the sticks south of Milwaukee; both work great.
So, not sure exactly what to think. VZW worked for me so well untill I moved closer to Milwaukee. Doesn't make much sense, I am closer to the city and my coverage is worse.....
However, my personal experience is this: I have both VZW (Moto E815) and Cingy (Moto ROKR) and at work I drop calls on VZW left and right. If I am not standing by a window, well, the call is going to end REAL soon.
Cingy works beautifully over the entire store.
I took both phones to the suburbs outside of Chicago; both worked quite well.
I have taken the phones out in the sticks south of Milwaukee; both work great.
So, not sure exactly what to think. VZW worked for me so well untill I moved closer to Milwaukee. Doesn't make much sense, I am closer to the city and my coverage is worse.....
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It is the truth. I had Cingular for 1 weeks. There were no dropped called. Oh, wait, that's because I couldn't even get a call initiated, so there was nothing to drop. Then they had the nerve to charge me a $500 cancelation fee (2 phone lines), which an attorney of mine helped Cingular more fully understand their own 14 day return policy. Hmmm. The worst followed by a close T-Mobile 6 days experience I just had this week. Sticking with Verizon even if they do make me crazy sometimes!
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