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When will Verizon listen to their customers?

mahoodlum

Jan 9, 2006, 12:01 AM
As a wireless customer I never signed up for my phone software to be altered from what the manufacturer programmed it to do (such as when you buy a computer you expect to control what can go on it and get things off it) nor do I expect my service provider to control what I see and can install on my phone (do you expect AOL or any ISP to control what you can install on you computer I think not). Verizon, our phones are our phones, not yours, not yours to control, your mobile web 2.0 is not web its mobile restriction. Needless to say start listening to the complaints and stop caging us in to only use what you provide us, and instead let us seek and find other choices online, maybe we'll stick with you when our contracts expire.
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SteveHRocks

Jan 9, 2006, 12:05 AM
I think you just answered your own question. 🙂

I have no problem with Verizon or what they are doing. I dont think it will be too long before all carries start going in this direction.

Why? If all the phones have the same menu's and software loaded it is a heck of a lot easier for someone to walk you through step by step without having to learn 100 different menu structurs from 5 or 6 different manufacturers.

I agree they could open it up a LITTLE bit more and let us customize SOME things, but you answered your own question. You dont HAVE to stay with them.
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mahoodlum

Jan 9, 2006, 12:31 AM
All I am saying is tha Verizon should listen to their customers instead of treating us like crap. I made the mistake of joining verizon in the first place, but that does mean verizon should attempt to make me a happy customer and they have not done that to say the least
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DKVZW

Jan 9, 2006, 12:36 AM
Join the club. After my name and account info got posted publically STOPVZW.COM will definately go online soon.

-DK
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leah-3470

Jan 9, 2006, 1:11 AM
I actually respected you and your post.... until I read this. "crap" -isn't that what second graders say when they are forced to take a time out!!! GROW UP!!!!!!!!!!!!!
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DKVZW

Jan 9, 2006, 3:20 AM
Here is some through. on TIMEOUT.

http://www.wholefamily.com/aboutyourkids/child/time_ ... »

"The initial concept called time out was designed for use with toddlers and young children whose behavior was clearly unacceptable (yelling, hitting, etc). The idea was to tell the child that what he had done was unacceptable, and to have him sit in an area, alone. This was to be seen as punishment for the negative behavior. The amount of time that the child had to sit alone was announced and he was expected to "serve the sentence" in full. Sometimes children were actually held down in their seats until they literally served their time.

Does This Kind Of Time Out Work?

Practitioners who advised it soon discovered one of the pitfalls o...
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mahoodlum

Jan 9, 2006, 12:23 PM
I am going to ignore your concern over the use of a term that clearly represent my thoughts on VZW services that cage people in.
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ADSisson

Jan 9, 2006, 11:26 AM
You can vote with your feet or, in this case, your wallet and leave. NO ONE is forcing you to stay with VZW. If you don't like what they have to offer, pay the ETF if you are still in contract. If out of contract and on a month to month cancel the service and leave.
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mahoodlum

Jan 9, 2006, 12:27 PM
You see that is the Milton Friedman answer to competition stop using it and they will change to make you happy and come back. Problem, how in the world is VZW to know why I leave, even if I tell their customer service reps my reason, because of their business structure, will ignore it and move on their next call. VZW business model is not about listening to their customers, which is the problem in the first place, but instead they like to corner their customers and force them to only see what they want them to see, seems a little facist to me, but I guess that is the way of the business world.
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DKVZW

Jan 9, 2006, 7:50 PM
Not true, you can ask them specifically to NOTE the account as to why you are leaving.

(This will be a statistic) - but at some point someone in the orgranization will take a look at reasons why people stopped service and why.

(Every provider looks at these numbers) - If a significant amount of people left for a particular reason, and its not costly they'll adjust it.

However if they've only lost 50 customers for that reason then there is no need to spend another $100,000 on adjusting anything. Why fix something thats not broken (so to say.....)

But in any good beuracracy this will happen way later when those reasons may not even be applicable anymore (e.g. artificial lock-in, Motorola v710), and then it will just quietly be c...
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alejandro

Jan 9, 2006, 8:11 PM
That is every cell phone company. If you switched I have news for you, your new cell phone company modeled itself after verizon.
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sowhatsowhat10

Jan 12, 2006, 11:20 AM
verizion's main intent is coverage. features are optional. thats where cingular and sprint make customers like you happy. just remember next time you go cellphone shopping dont follow the boat and go where everyone else is going do research and homework before choosing a carrier. 😎
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sowhatsowhat10

Jan 12, 2006, 11:16 AM
"Why? If all the phones have the same menu's and software loaded it is a heck of a lot easier for someone to walk you through step by step without having to learn 100 different menu structurs from 5 or 6 different manufacturers."


thats what makes my sony ericsson different from my motorola. and i dont see all carriers doing it. only verizon.
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jthom326

Jan 13, 2006, 3:16 PM
Of course we don't have to stay with them....as long as we pay $175.00.
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DKVZW

Jan 9, 2006, 12:14 AM
At some point you won't be able to BUY phones, they'll just rent them to you Like Vonage does with ATA's - and lock you out like cable providers.

This is their goal.

Then they won't need to do anything.

And then instead of ensuring your equipment they'll charge you money for broken equipment (like Cable Companies do for missing remotes, sim cards and stuff, when you relocate or term service.)
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pete1660

Jan 10, 2006, 3:29 PM
😳 Do you work for Verizon? If no, let's not state what their goal happens to be. Verizon, like many other companies around the globe, offer a service. How they provide their service is their decisions, as it is your decision as to which company you choose to provide service to you. If they choose to lock your phone up and only offer certain web programs and such, it is their decisions to do so. You can, of course, complain about it, but it doesn't mean that Verizon isn't doing their job. Each provider has its own pros and cons and it's your responsibility to research and decide for yourself what company best suits your needs, not the other way around. I'd love to have all the things I want in my phone service, but sometimes it just i...
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mahoodlum

Jan 10, 2006, 4:53 PM
that is a bit of a defeatest attitude, remind me to keep on my bench if I want the to accept the status quo and never look forward. Verizon does not have a contract with GIN, they own it, they run it, they control it. The complaints mentioned here if actually followed would benefit Verizon, with the one thing different they won't make as big a profit, but in fact they are gaining nothing form me in the form of purchasing GIN or anymore of their crap. In fact I am going to cancel the Mobile web cause of the fact that they charge you airtime to use it on top of the monthly $5 charge, that's like paying for AOL and having to pay more to connect. Have no fear I will be leaving Verizon, just not yet, but I figure I might as well try to get th...
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pete1660

Jan 10, 2006, 5:23 PM
🤣 Please tell me where you got your info from. Anyone else on this board have info on GIN? Just so you know, saying your going to leave and then make comments to the fact of how Verizon should try to keep you and then you're going to leave anyways, doesn't really make anyone want to keep you in the first place. Give me what I want or I'll leave, I think they'll let you leave and keep their profits.
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jthom326

Jan 13, 2006, 3:33 PM
This is Verizons answer for everything "If you don't like it, leave" For once I'd like someone to tell me why I should spend $15 a month on V-Cast, or $5.00 on Mobile Web or $1.99 for a ringtone. At least the other companies know it's a scam and don't force me to pay for it.
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mahoodlum

Jan 13, 2006, 3:41 PM
unforunately the answer will be because Verizon needs to make a profit to further make a profit on top of the profits that they make and then to top that off they have use those profits to fight off unions to represent the workers who are over exploited and underpaid, while all other areas of Verizon (nix the wireless part) are union. Verizon Wireless is the highest profiting part of Verizon and all the money goes towards gaining more from their locked in customers.
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pete1660

Jan 13, 2006, 4:55 PM
Actually the profits from Verizon's wired systems paid for the wireless system originally (this was in a report by Barrows) and now Verizon seems to be taking the profits from its now functional wireless system and reinvesting into fiber-optic lines directly to the premise (many cable companies claim fiber-optic networks, but only go to local network hubs where the signal is then placed onto the older wired systems). Question though, why is it that profit is deemed such an evil thing around here? They're obviously not a non-profit organization, so why get so upset over a company posting a profit? If you have a job, I guarantee your company is trying to maximize its profits on a daily basis. Maybe you should take a cut in pay to give your...
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Vatothe0

Jan 14, 2006, 12:24 AM
Verizon pays more than a skilled tech job in my area and it's done with out a union. You say we are under appreciated too... I get as good or better benefits than anyone I know. A friend of mine has worked for Boeing for 25 years and has roughly the same health coverage I have had since day 1. A friend of mine will be having semi-elective surgery in a month and will be unable to work for 4-5 weeks but he'll get full pay the whole time as well as most of the surgery being paid for.

By the way, Verizon Wireless and Verizon Communications are not the same company. By your reasoning then Verizon Wireless and Vodafone are the same too then. That would make VZW the largest communication company in the world.

I've been in a union and it suc...
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mahoodlum

Jan 15, 2006, 11:51 PM
I am sorry to hear that you hate the union, which union and what state? I am not even going to go into that....apparently you trust an economy that is more racists, sexists, prejudice than the south was before the civil war. Ignorance is bliss...think about the power your boss has over you....if you don't think they do, then you are only kidding yourself. Don't diss a union cause all you are doing is ripping rights away from yourself. Workers always have the power they just don't realize most of the time the boss is laughing from the golf course while you answer their phone calls for them.

Secondly, those health benefits can be taken from you faster than a sneeze....secondly you can at the moment be fired for sneezing and your boss do...
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vzw_achiever

Jan 14, 2006, 8:01 PM
jthom326 said:
For once I'd like someone to tell me why I should spend $15 a month on V-Cast, or $5.00 on Mobile Web or $1.99 for a ringtone. At least the other companies know it's a scam and don't force me to pay for it.

Okay, don't spend $15 a month on V-Cast, or $5.00 on Mobile Web of $1.99 on a ringtone. There's nothing in your contract that requires you to. Their addead features. Luxury items that make using a cell phone a little more fun. I'm sorry their not free. Wait, no I'm not.
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DKVZW

Jan 9, 2006, 12:17 AM

maybe we'll stick with you when our contracts expire.


They'll make sure that never happens. Don't believe me? -

It's been known that sales people (from stores) suddenly remmember your name and phone number (AFTER 2 YEARS) (a month or two before your contract end date) and start cold calling you with new stuff, and contract renewals, better service offerings cheapers plans, promotions. All ensuring that you'll never be a month-to-month customer.
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user101

Jan 9, 2006, 8:36 AM
The problem with this is, VZW did exactly that when it comes to 3rd party premium sms messages. People complained more often then not about not being able to get the joke of the day, or a text message from one of those premium dating services. Now that customers are able to do these things 99.9 % of the time they call in COMPLAINING because Blinko charged them 9.99 for a monthly subscription, that they "supposedly" never signed up for. Needless to say we can pinpoint the specific date and time that the text message was sent establishing the subscriptions. But thats a bit off topic, now that the customer has the option to receive premium sms messages, it causes more trouble then before. Same way would work with unlocking the phones and a...
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Georgia1

Jan 9, 2006, 9:12 AM
All I have to say on the 3rd party charges is, they should be paid up front by the customer instead of being billed thru the cell company.
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pete1660

Jan 10, 2006, 3:33 PM
True, but there lies the trick of it all. By charging it to your cell bill, you may not initially refute the charges and therefore the company that delivers "premium" messages gets their money and the customer may never know who is exactly charging them. Six in one hand, half dozen in the other. The grass is always greener...
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Celling_it

Jan 9, 2006, 4:31 PM
The requests you make will be attainable once people start paying the actual cost of a cellular phone. That phone you bought for $99.99 actually cost the company about $300.00. So tell me that last time that AOL or any ISP sold you a computer for 1/3 the actual cost of a computer??? I bet if they did they would have some sort of control over what you would be able to do with it.
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SystemShock

Jan 9, 2006, 5:51 PM
Celling_it said:
The requests you make will be attainable once people start paying the actual cost of a cellular phone. That phone you bought for $99.99 actually cost the company about $300.00. So tell me that last time that AOL or any ISP sold you a computer for 1/3 the actual cost of a computer??? I bet if they did they would have some sort of control over what you would be able to do with it.

I think the wireless carriers ALREADY get plenty for the subsidizing of the phone, by putting users under CONTRACT.

The phone subsidy is PAID BACK over the life o' the contract, meanin' that the carrier ain't really doin' us a favor, aside from keepin' the up-front cost low. An' even that ain't really a 'favor...
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DKVZW

Jan 9, 2006, 8:01 PM

The requests you make will be attainable once people start paying the actual cost of a cellular phone. That phone you bought for $99.99 actually cost the company about $300.00. So tell me that last time that AOL or any ISP sold you a computer for 1/3 the actual cost of a computer??? I bet if they did they would have some sort of control over what you would be able to do with it.


(This is all a figment of my imagination BTW)

The phone you bough cost the "DEALER/BUYER" for the company's RETAIL DIVISION (when the bought about 60,000) of them (sales tax free) about 140.00 - 200.00, then the sales person/store tacked on their 250.00 commissions and (cost of operating stocking the product in the store 50.00) =~ 5...
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alejandro

Jan 9, 2006, 8:08 PM
exactly, these phones do not cost $300 cost $100, they create an inflated "retail" price and the company sells them for $50. A Customer who needs a replacement already paid for his subsidized phone's cost.
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Vatothe0

Jan 13, 2006, 11:16 PM
If you think the cost is inflated, please call Motorola right now and try to buy a razor for less than $400 and post a scan of the invoice or price quote.
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DKVZW

Jan 14, 2006, 2:01 AM
Somewhat inflated. 3'd partly dealers though don't get the pricebreaks that VZW sure can.

VZW has "BUYERS" that make "DEALS" with MFGS.
Then on the retail side it could be +/- $100 USD.
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Vatothe0

Jan 14, 2006, 2:20 AM
This is still very different from the $200+ difference the person I was responding to was claiming though. Even then, I don't think Verizon marks the phone up that much
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DKVZW

Jan 14, 2006, 2:31 AM
I tried to start a store with another gent a bit of time ago. (Decided not to) It would put us into 3'd party vendor.

From what I know, no-one knows the buy price on the units, esp something like VZW that you cannot buy _GREY MARKET_.

From what I also gathered the profit margin items are listed in order.

1. Accesorries (chargest, plates,headsets jabra..)
2. Insurance
3. Multi Line Long Term Activations.
4. Activations (with any carrier)
5. User requested (and sometimes illegal) phone customizations (I.E. can you transfer my ringtones/phonebook for 15 bux?)

6. And finally Phones (different ones have different markups and depends on the model, mfg, promotion, breakpoint and who you bought them from.... a distributor, a buyer, ...
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mjh

Jan 17, 2006, 12:55 PM
alejandro said:
exactly, these phones do not cost $300 cost $100, they create an inflated "retail" price and the company sells them for $50. A Customer who needs a replacement already paid for his subsidized phone's cost.


Hate to break this to everyone... But, Verizon is making a profit on the phones... Not at the new subscriber price.. But they are at the Retail and NE2 price.. Even at 25% off... And, let's not forget about rebates... If we sell 'x' number of phones, the cost is actually even less... Due to agreements, this is why the phone price is high... Ever wonder why the price drops by over 50% in the 1st year... Quick profit...
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SForsyth01

Jan 10, 2006, 10:57 AM
Celling_it said:
The requests you make will be attainable once people start paying the actual cost of a cellular phone. That phone you bought for $99.99 actually cost the company about $300.00. So tell me that last time that AOL or any ISP sold you a computer for 1/3 the actual cost of a computer??? I bet if they did they would have some sort of control over what you would be able to do with it.

Just last year my mother-in-law bought her other daughter a new computer through AOL and got it for $100 -- Which was 1/3 of the original $300 price for the computer. AND AOL HAS NO SAY WHAT WE DO WITH THE COMPUTER!!!! All we have to do is have, and pay for, AOL internet service for a period of 2 years. So that...
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turbodeuce

Jan 10, 2006, 4:01 AM
This is such an easy answer. It's the same answer to when will they offer early night and weekends? When it starts costing them money.

Plans get cheaper every year, so companies look towards other ways to earn money... do you have any idea how much money verizon makes off of getitnow downloads and txt/pix messaging? Its smart business. They have the best reputation in wireless and the amount of people that are willing to cancel over this is so small compared to their extra revenue.
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SystemShock

Jan 10, 2006, 4:18 AM
turbodeuce said:
They have the best reputation in wireless and the amount of people that are willing to cancel over this is so small compared to their extra revenue.

I'm sure that's the calculation they made, anyway. ☹️

Its still not very smart though.. the kind of people they are pissing off with this kind of stuff are the exact demographic they want to attract.. young, urban, techie. The kind of people who talk lots and who buy a new phone every year 'just to keep up to date'. And who are far more interested than the general population in things like 3G services, high-speed data, etc. All things Verizon desperately wants to sell.

Short-term, I have no doubt the numbers add up. Long-term.. I ain't so...
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SForsyth01

Jan 10, 2006, 11:00 AM
SystemShock said:
turbodeuce said:
They have the best reputation in wireless and the amount of people that are willing to cancel over this is so small compared to their extra revenue.

I'm sure that's the calculation they made, anyway. ☹️

Its still not very smart though.. the kind of people they are pissing off with this kind of stuff are the exact demographic they want to attract.. young, urban, techie. The kind of people who talk lots and who buy a new phone every year 'just to keep up to date'. And who are far more interested than the general population in things like 3G services, high-speed data, etc. All things Verizon desperately wants to sell.

Short-term, I have no doubt the
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SystemShock

Jan 10, 2006, 11:57 AM
SForsyth01 said:
SystemShock said:
turbodeuce said:
They have the best reputation in wireless and the amount of people that are willing to cancel over this is so small compared to their extra revenue.

I'm sure that's the calculation they made, anyway. ☹️

Its still not very smart though.. the kind of people they are pissing off with this kind of stuff are the exact demographic they want to attract.. young, urban, techie. The kind of people who talk lots and who buy a new phone every year 'just to keep up to date'. And who are far more interested than the general population in things like 3G services, high-speed data, etc. All things Verizon desperately wants to sell
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masterchief

Jan 15, 2006, 9:23 PM
SystemShock said:
SForsyth01 said:
SystemShock said:
turbodeuce said:
They have the best reputation in wireless and the amount of people that are willing to cancel over this is so small compared to their extra revenue.

I'm sure that's the calculation they made, anyway. ☹️

Its still not very smart though.. the kind of people they are pissing off with this kind of stuff are the exact demographic they want to attract.. young, urban, techie. The kind of people who talk lots and who buy a new phone every year 'just to keep up to date'. And who are far more interested than the general population in things like 3G services, high-speed data, etc. All th
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Jessica108

Jan 10, 2006, 10:25 AM
This one I had to reply to. I normally just sit here and read, but this required my response. I am also a Verizon customer. I must say that it is sometimes aggravating that you can't get to every site you want to on your phone, but I think there is a VERY logical reasoning behind the block. First of which is that some websites are NOT formatted to fit your phone. The other is that I can almost guarantee you to be the guy or girl at the front of that line in the front of the Verizon technicians screaming that you got a virus on your phone that cleared out the entire thing from going to a website that "Verizon" allowed you to go to. If Verizon listened to every customer that complained about something they would not be as successful as they a...
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mahoodlum

Jan 10, 2006, 12:17 PM
Well I just don't have the same confidence in Verizon. Their statement that they are "protecting us from viruses" is hogwash. I am not talking about sketchy sites or odd downloads, but in fact I am talking about my own abilities to program other things on the service as well as using open source and other various programs that are commonly used on phones. I feel people legitimize Verizon to treat their customers like a pre school teachers does to a child, which is just to protect and restrain. But last i checked most of their customers are adults and not children. Besides if you take the business model end of it, if I did get a virus I am sure Verizon would be happy to charge their customers and extraordinary amount of money to fix, to ...
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Jessica108

Jan 10, 2006, 1:04 PM
There are some people you just can't make happy 😛
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Jessica108

Jan 10, 2006, 1:13 PM
And....I'm sure you and the other 13 signatures on that petition with names such as Dumb Country Phuk, Ben Tover, Muff Diver,and my personal favorite, Harry paratesties, will be looked at seriously. You might want to have that petition corrected before you hand it in to anyone of importance. Also...It's Verizon Wireless..not Verizonwireless.
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Mary424

Jan 10, 2006, 3:50 PM
What about Haywood Jeblome? Did he sign?
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SystemShock

Jan 10, 2006, 4:01 PM
Mary424 said:
What about Haywood Jeblome? Did he sign?

Not to mention Phuc Yu Anyumamatu.
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pete1660

Jan 10, 2006, 4:05 PM
🤣 Wow, I haven't laughed that hard in awhile.
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SForsyth01

Jan 10, 2006, 4:07 PM
SystemShock said:
Mary424 said:
What about Haywood Jeblome? Did he sign?

Not to mention Phuc Yu Anyumamatu.

Don't forget to include Sharon Peters.
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pete1660

Jan 10, 2006, 4:13 PM
Hey, is it true that one fake signature on a petition can completely ruin the petition? A buddy of mine was telling me about that and I thought that would kinda suck if it was a petition that actually mattered. Course, I'm sure a REAL petition wouldn't just be on the internet I suppose. Oh well, food for thought.
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Mary424

Jan 10, 2006, 4:13 PM
Is that Rusty Peters sister?
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Mary424

Jan 10, 2006, 4:30 PM
I've also heard there a a lot of people over seas that would like to add there names if they can. They are:
M'BALZ ES-HARI
GRAABIR BOUBI
HAID D'SALAAMI
HOUS BIN PHARTEEN
I-BIN PHARTEEN
I ZHEET M'DRURZ
SHAIF HIRBOUSH
AL-SUQ AKWEER
MUSTAF HEROD APYUR POUPR
AWAN AFUQYA
YUL STROKHEET AL-WAUCH
APUL MADEEK-AOUD
YULIQU M'DIQ
UWANA M'DIQ
USUQA M'DIQ
...
SForsyth01

Jan 10, 2006, 4:33 PM
Mary424 said:
I've also heard there a a lot of people over seas that would like to add there names if they can. They are:
M'BALZ ES-HARI
GRAABIR BOUBI
HAID D'SALAAMI
HOUS BIN PHARTEEN
I-BIN PHARTEEN
I ZHEET M'DRURZ
SHAIF HIRBOUSH
AL-SUQ AKWEER
MUSTAF HEROD APYUR POUPR
AWAN AFUQYA
YUL STROKHEET AL-WAUCH
APUL MADEEK-AOUD
YULIQU M'DIQ
UWANA M'DIQ
USUQA M'DIQ

You are too much....I love it.
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blue2kzr2

Jan 12, 2006, 8:22 AM
I saw that SNL skit, it was GREAT, I couldn't stop laughing.
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pete1660

Jan 10, 2006, 5:25 PM
🤣 Ok, that actually hurt. Thanks for the giggles.
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Mary424

Jan 11, 2006, 7:58 AM
Thought everyone needed an extra laugh to lighten things up on here!
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pete1660

Jan 10, 2006, 3:44 PM
Note: Getting a virus on your phone...no biggie, but then why would it be called a virus if others couldn't catch it? Suddenly everyone you call gets the same virus and then the network starts to crash and you'd be the first one screaming about how Verizon's network sucks. Maybe you know what you're doing, maybe not, but there's a reason hair-dryers have a warning label stating "Do not use while showering". Ever wonder why? Probably cause some moron that they'd shave a few minutes in the morning and got killed. Then some lawyer decided to sue the manufacturer for not placing a warning label on their product, got a big settlement for the moron's family and now we see the labels. Millions of people use cell phones in this country and I'...
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vzwinagent

Jan 10, 2006, 9:52 PM
Umm.. yes you did sign up for it. When you bought the service and signed the contract you agreed to anything Verizon wanted to do. It's their service and their company, not yours. If you don't like the updates don't get the new firmware.

Your comparison to AOL doesn't quite work. Your ISP has nothing to do with your computer really. A more accurate comparison would be with Microsoft and Windows. They can do whatever they want with Windows. If they want to add or remove a feature they can and there is nothing you can do about it.
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mahoodlum

Jan 10, 2006, 10:39 PM
I would have to disagree...AOL anology works quite well, because you computer is not built just for the internet, just like the cell phones now a day are not just for phone calls. And Verizon is known as a service provider, and ironically, the OS in this case is what I want to protect. When you buy your PC with AOL subsidy or whatever you don't have an altered version of Microsoft that prevent third party features that only AOL can provide banned from your computer. I can't believe I need to spell this out. Think then respond
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vzwinagent

Jan 10, 2006, 10:52 PM
Well I happen to work in the computer field and by business is also a local internet provider. AOL or any Internet provider really have no control over your computer. They can't change the operating system. The operating system and limitations can only be put in place by Microsoft. Windows and Microsoft products are not made by the computer manufacturer but they can sure limit what you can and can't do.

I think that is the same as the phone. You have the manufacturer and then you have the service provider. In this case the phone is made for the service provider. They service provider also specifies what they want in the software and what they want it to do. Basically I look at the phone manufacturer like the computer manufacturer ...
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mahoodlum

Jan 11, 2006, 9:21 AM
In this case it is so clear that Nokia is both manufacturer and the software creator which is more like an Apple, they own and develop the OS and they own and develop the computer, again Verizon is the service provider not the creator...except they do manipulate the phone to not do certain things. I don't care if you work in the computer field, but you prove the point if you think about verizon as the provider, which is what they are called. How is this so hard to understand?
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pete1660

Jan 11, 2006, 2:35 PM
🤣 Not hard to understand, just your refusal to actually apply any of the information other people have given you. Whenever anyone seems to give you an answer you don't like (ie. explaining why you're wrong) you assume their a moron and knock 'em down. Think of it this way, you have a phone but the phone is of no use without a service provider (ok, maybe mp3 player, camera, etc. will work, but if you're just using the phone for those purposes you'd save yourself a lot of time and money getting those devices alone instead). Since your phone is connected to a service provider all the time, you'd think the provider might have a say as to how you actually use their service. There's a reason you use minutes only during peak hours. If you...
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mahoodlum

Jan 11, 2006, 2:57 PM
wow...so you are saying that you are a conformist, I feel as though you would never challenge the status quo, but in fact you would uphold it and embrace it as if it is the greatest thing in the world. Well then let me try it a different angle, you as a consumer have the right to own a product, and to do with it what you wish, simple property right, except here it is not the government that are infringing on your rights, instead it is a company. Not sure if your state ever had the law, but back in the 1990s cable companies in states such as NJ could not send a bullet through the network to knock off the black boxes, cause it was seen as breaking and entering private property. I own this phone, it is mine, and under the rule of private prop...
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pete1660

Jan 11, 2006, 3:54 PM
Once again, you argue a mute point. Verizon's service is not a free market ant the fact that your phone uses their network allows them to restrict however they want. It's in your terms of service, which I've doubt you read. Breaking the status quo is fine, but your under the belief that as a consumer you dictate how businesses serve you. You can, by choosing which services you wish to pay for. You signed the ToS and now wish to change how that service is provided. The phone is yours, yes, but your service plan requires the phone to be accepted by Verizon. Read the ToS on your contract.
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blue2kzr2

Jan 12, 2006, 10:21 AM
Do you complain about iPods also? They only let you play certain file types, they won't play all types of digital music files.

Here's the thing, when you buy the phone, if you did your research properly, you should know the limitations of it. Here's the other thing, IT'S A CELL PHONE. Playing games, taking pictures, sending e-mails (text messages) are nice features, but I have other devices for performing those same functions a lot better. Computers play games and send e-mails a lot better than a cell phone, I have a digital camera for taking pictures, and I can transfer them off the camera for FREE. I buy a cell phone for its ability to make and receive phone calls, that's why I have it. It just so happens that the phone I wanted h...
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DKVZW

Jan 12, 2006, 10:09 PM

Do you complain about iPods also? They only let you play certain file types, they won't play all types of digital music files.


Apple + Artificial Vendor Lock-in (AAC) = GUILTY
Microsoft + Artifical Vendor Lock-in (WMA)= GUILTY
Qualcomm + Artifical Vendor Lock-in (CDMA/BREW) = GUILTY


Here's the thing, when you buy the phone, if you did your research properly, you should know the limitations of it.


Google for "v710 settlement".

All small devices are in some way computers (small computers not PC's per-se, not Intel based per-se but computes, and run software)


Artifical Vendor Lock-in = Rich A** Vendor.
(nice anology about the Camera)

Here is a link that wi...
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mahoodlum

Jan 13, 2006, 12:03 AM
good job!
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blue2kzr2

Jan 13, 2006, 8:11 AM
You mention the V710 lawsuit. That's been settled and VZW CLEARLY states on all BT phones what the extent of BT capability is for that phone. They did on my E815. With proper research, you'll see those disclaimers.

Why do you mention Dell, IBM, Compaq and Phoenix BIOS as having vendor lock-in? Is it because you can't overclock a system built by one of these companies? That's done for a very GOOD REASON! They warranty those computers, and provide support for them. Should someone OC their computer, they don't want to have to troubleshoot and repair a hardware problem CAUSED BY THE CONSUMER doing something that's UNSUPPORTED. If you intended that they lock you in to the hardware by using proprietary components, I can see the point, t...
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Vatothe0

Jan 13, 2006, 11:46 PM
I own a Dell computer and have never purchased an upgrade from them and my computer works perfectly. I've gotten another 512MB of RAM, upgraded the video card twice, OEM MX440->FX5600->6800GT, upgraded the power supply (due to the 6800GT), added a hard drive w/ SCSI controller, replaced the fan and added a speed control, and changed out the sound system.

Dell has sent me a new copy of XP when I lost mine and a box of cables to replace ONE that I broke. None of this was done under warranty and all I did was call and ask, even offered to pay but it was all free.
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DKVZW

Jan 14, 2006, 11:53 AM
Very Of Topic Now:

But whats the model name of your machine?

I've tricked out a SC600 server, a Dell Precision 470 Workstation and two 1750's. No problems there in the recent.

Though Certain Dell boxes shipped with a non standard PSU most are ATX spec.


I've gotten another 512MB of RAM

(sidenotes on your post)
Mixing different ram in a machine is bad news.
Dell typically ships Infeneon or Micron.

Usu. youd want modules that are identical from the same MFG and same batch of same size and spec.

Does your machine have the 3 PIN black molex clip FAN connectors with the Ground and Tach reversed? Or the standard 3 PIN ones for the fans? Or was the fan you added wired into the PSU not the mobo?

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Vatothe0

Jan 14, 2006, 9:25 PM
I have a Dimension 8250.

I did get the same brand of RAM.. Samsung RDRAM running at 1.6 Ghz. It cost a fortune to upgrade so I'm going to stick it out with this machine for another year hopefully.

Replacing the psu was interesting because their psu was basically upside down or something and a new one didn't really just bolt on. A dremel fixed that.

The original fan was attached to the case and had a cowling that drew air over the cpu. that fan lost a bearing and made a ton of noise so I just bought a standard replacement. The original one looked like the one pictured with the plug that went to the mobo. The new one didn't have that so now every time I boot it says there was a previous fan failure but you just press F1 and away it go...
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DKVZW

Jan 15, 2006, 7:50 PM
Here is the part number from Digikey for the 3 pin clip plug and crimp connectors. Remmember Ground and Tach is reveresed on Dell computers.

http://www.digikey.com/ »
--------------------------------------
WM2901-ND (Plug) 0.70 USD
WM2511-ND (Crim Pins) 0.099 USD (must get atleast 10)
--------------------------------------

I found this on another BBS when modding the sc600 and not wanting to get what you got (SystemFan Missing BIOS errors) sc600 has 3 or 4. 😁

I could never figure out why Dell put those connectors on the fans, they said its to prevent the connector from falling out during shipping of the machine.

And I certainly could never figure out why the reversed the fan circuits.


P.S. Sorry you're suck wit...
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Vatothe0

Jan 15, 2006, 8:29 PM
I knew it was more expensive, I just hadn't planned on needing to upgrade and having it be $240 for 512MB. I don't think it makes much of a difference either. Poor choice at purchase but live and learn I guess.

If I got those parts, would that make a shunt or something to prevent those errors? It's a little bothersome but I only reboot once a week or two anyway so it doesn't hold me up that much.
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DKVZW

Jan 15, 2006, 8:42 PM
I used them to connect fans or supply for fans, I also put a Zalman fan controller inbetween.

Plugging up the fan connector on the mobo is a bad idea, you can wire in a resistor that shows theres something between (ground) and (+) but I would not suggest doing that - since theres also (tach). So I would not recommend making a shunt. Even though its possible.

I would suggest usinging it for fan power, most of these connectors also try to control fan speed based on thermal measurements. Fan right to the PSU will spin at a very static speed, unless you get one of those fan-controllers (which are just variable resistors inline.) If you supply them with power from that feature connector, the bios will report the fan spin speed correctly eve...
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DKVZW

Jan 14, 2006, 4:20 AM
I guess you totaly missed the "Bluetooth PR Machine article Circa 2005"

Where the Bluetooth ppl, cited BT testing with of VZW v710 in BT Equipped Vehicles that VZW had conducted to provide "Compatibility" matrix of Vehicles and the v710 phone. Good intent was there I am certain and prob the people conducting these tests lost their jobs.


You mention the V710 lawsuit. That's been settled and VZW CLEARLY states on all BT phones what the extent of BT capability is for that phone. They did on my E815. With proper research, you'll see those disclaimers.


It only took a tiny, insignificant, small, almost invisible, "CLASS ACTION LAWSUIT" for them to start doing this.



Why do you mention Dell,
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temp_name

Jan 11, 2006, 3:16 PM
Verizon will listen to their customers when the customers suggest something that generate more profit.
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crazyeaglefan236

Jan 11, 2006, 5:47 PM
No. And the lowest churn rate in the country says people ain't leavin'!
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pete1660

Jan 11, 2006, 7:59 PM
🤣 No kidding. I get at least two to three customers from Cinular a week, a few from Sprint, etc. Every service provider offers similar plans but differs in coverage, reliability, and features. Trick is finding the one that matches your needs. Don't sign up with a company and then make demands about what's fair and what isn't. There is a reason people are flocking to Verizon. Maybe down the road the tables will turn and all those people who whine about what Verizon doesn't let them do with their phones can switch to somebody else, or perhaps Verizon will start doing these things when the other carriers have finally caught up to them, then you might see some freebies. You want the service, you pay a price, simple fact. You're not g...
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mahoodlum

Jan 11, 2006, 10:01 PM
Ah so pete, you are a verizon wireless worker, that would explain your reason for supporting such a crappy company, just because you have the best voice coverage doesn't make your service the better one to use. Cause everyone knows that Microsoft Windows is probably one of the worst OS out there, however, it sold and that is all they care about.

However, the fact that you work for verizon raises another issue. Specifically, do you think you as a worker should have any say in how the company is run?
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pete1660

Jan 12, 2006, 5:14 PM
I give up! You win, go dance around your cubicle and praise yourself for such excellent skills of debate. I don't care anymore. Cry to someone who cares. Have a nice day! 😁
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mahoodlum

Jan 12, 2006, 7:09 PM
Actually you know what I don't win, because my concern is really the last question I asked, and I know what the answer is, which very unfortunate.

You are a worker you are selling your labor to Verizon for a probably under appreciated price and probably are expected to make more through commissions or something along those lines. When Verizon Executives make a decision you have to abide by it and sell their new product. However, I bet and I would put money on it if I was the betting type, but more often than not you probably disagreed with the decisions made by Verizon Executives, they may spoil you with a discount of service, but with them not even giving a way to voice your opinion, although they probably have some employee circles ...
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pete1660

Jan 12, 2006, 7:24 PM
Thanks. I think you have some great ideas, but unfortunately they also fall under more Communist ideals than anything else. I don't work directly for Verizon, so I just sell their plans and get paid (still very little) for the commissions. Oh well, it'd be nice if everyone could share, but alas, we haven't reached that point in humanity yet. Everybody wants the most pay, the least bills, and everything else for free, whether your a customer, an employee, a CEO, or a stock holder. Unions want more money, companies want less overhead, customers want minimal cost, and stock holders want maximum profits. Everybody gets pulled around until somebody finally freaks out. Unfortunately, that's usually located where I work and occurs when I'm w...
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SteveHRocks

Jan 12, 2006, 7:31 PM
As a Union worker myself (not wireless industry) I have to say that most Unions now are just as bad as corporations. It's all about money.
Back in the glory days of the old coal mines and the early auto industry they were formed to give workers a fair wage, benefits, and improved safety. Now they are about the pockets of those who run them.

There is nothing wrong with Verizon's service. I have Cingular too and I can tell you this, Verizon has much better service and customer service in my opinion, i STILL havent been able to get my voicemail set up on my Cingular phone and I have had it for 5 months. Oh well.

Long live Verizon. Long live the king.
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mahoodlum

Jan 12, 2006, 8:27 PM
well unfortunately your perception on unions is a bit biased...Unions were never as bad as corporations, I would take a corrupted union workplace over a non union workplace any day, at least there is a system to have your voice heard. Teamsters had a problem, and to resolve it Teamsters for Democratic Union was formed (TDU) to get rid of that rifraff, they did it, but even then the members under a corrupt leader still had the local power to look out for their members. It's about the money and the fact that real wages across the nation included all position outside of executives have not gon up in over 30 years (http://www.econbrowser.com/archives/2005/12/ declining_real.html) but no one wants to believe that, however it is true...and in tho...
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littledrummerboy

Jan 12, 2006, 10:29 PM
ok...if I may chime in, I've read all the posts on this topic. Manhoodlum....you have some good points, and some bad. Basically I can see that you are voicing your opinion in the hopes that "someone" will wake up and pay attention to your ideals....trust me I understand you. I feel the same way about some of the things you've covered....unions, etc....however, this all started because of how verizon "wronged" you. Cmon man...if you hold a grudge that huge, doesn't that take away from something else you could be doing? As in possibly starting your own wireless company? It's one thing to sit back and complain and be like "this should be this way and that should be that" and it's another to actually do something about it. Listen...I'm a "techn...
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pete1660

Jan 13, 2006, 4:56 PM
Please! 🤣
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DKVZW

Jan 12, 2006, 10:25 PM

Everybody gets pulled around until somebody finally freaks out. Unfortunately, that's usually located where I work and occurs when I'm working


pete1660: I don't think you work for the U.S. Post office do you? 😁
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littledrummerboy

Jan 12, 2006, 10:32 PM
I honestly think that guy may have been justified in his efforts....especially if he worked for a company where if you stand up for what is right, you get let go, but if you back down and take it, it drives you to tbe brink of insanity....to the point where you walk in one day and just off people....if only I knew what was in that man's head when he got up that fateful morning.....
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DKVZW

Jan 12, 2006, 10:57 PM
Agreed 100% Big Rich Corporate America Cares Less about one type of people - people, plebians, lower class to uppder middle class.

1. Consumer
2. Customer Service (Their Own)
3. Labor (Their Own)
4. Sales (Their Own)
5. Back Office

(the list goes on)

Why?

There's alot of them and they're "replaceable" - people that is...

Funnies thing is in this forum I see the people
"doning the clash of titans" - while some "RICH A** CTO/CFO" sits back in chair with his marketting and FOB programmers smoking a COHEBA that he obtained illegally.

Big Rich Corporate America has been laying off,
factory workers, customer support, tweaking unions. They've been not sending commission checks, bonuses or other things.

Their back-off...
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crazyeaglefan236

Jan 16, 2006, 10:18 AM
Boy...you sure do hate alot. If you hate a capitalistic market...go to Cuba.
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pete1660

Jan 13, 2006, 4:57 PM
🤣 Thankfully no. But given my occupation, I probably am not that far away from going postal anyways. Thanks for the giggle though.
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i can here me now

Jan 13, 2006, 3:45 PM
Ok obviously by reading this thread i can tell three things:

You are not going to be swayed, no matter what everyone else says.

You are not trying to be swayed.

You are just trying to start a fire and make other people who are happy with their service and could care less about frilly features.

A cell phone is primarily a phone. what personalization can you do with your home phones. very little if any. Maybe you can set pictures up for caller id or maybe change your ringers. THAT IS IT. just to let you know i am not an 80 year old man. I am a teenager, i like the frilly features too. but i am not going to sacrifice great customer service and great signal everywhere i go so that i can download a ringer from a company that may...
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DKVZW

Jan 14, 2006, 2:19 AM
VERIZON, QUALCOMM and now MICROSOFT are guitly of artifical vendor lock-in.

So is everyone else. The Gentleman who was posting, was actually asking VZW in public forum to not follow the (HURD) of public companies that are exercising their new rights afforded to them by the DMCA (Digital Millenium Copyright Act).

This is a plea since he LIKES Verizon Wireless, not since he hates them.

Only due to the fact that the "other" carriers are doing well in the EMEA (Europe) where in certain countires reverse engineering is not prohibited, can you circumvent the DRM and say for example push ringtones from your old NOKIA to your NEW NOKIA.

QUALCOMM chipset was designed from the ground up to FORBID you to do that.

Every phone you buy ...
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mjh

Jan 14, 2006, 12:51 PM
mahoodlum said:
As a wireless customer I never signed up for my phone software to be altered from what the manufacturer programmed it to do (such as when you buy a computer you expect to control what can go on it and get things off it) nor do I expect my service provider to control what I see and can install on my phone (do you expect AOL or any ISP to control what you can install on you computer I think not). Verizon, our phones are our phones, not yours, not yours to control, your mobile web 2.0 is not web its mobile restriction. Needless to say start listening to the complaints and stop caging us in to only use what you provide us, and instead let us seek and find other choices online, maybe we'll stick with you when
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DKVZW

Jan 14, 2006, 1:12 PM

We are Verizon Wireless... Our phones are not limited to our network.. You can use then on any network that will let you... And, you can use any carrier's phone on our network as long as the ESN is loaded in our system.. You can use any phone on our network that has been loaded in our system... We do not manufacture phones.. We are not a phone manufacturer.. We do not restrict the software... You can put any software you like, as long as you can find it and find a way to upload it..


Very cute. 😁

I should try to the same tune.

We are Verizon Wireless, the Phones We don't Manufacture for our network you cannot use anywhere else. Since we request our phones to be jacked up with software that Qualcomm so ...
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js3901

Jan 16, 2006, 5:13 PM
I think you need to think about what you are saying. VZW does not limit it's content. In fact, VZW doesn't even have content. The providers sites you can get to through Mobile Web are the only ones specifically configured to fit on the screen of your typical mobile phone. You think that small screen is able to dispaly the graphics and things that a typical webpage has? I think not. You want something that can display those with no restriction, buy a PDA. The newer PDAs have IE and Windows Mobile loaded in them. They can access the internet and display full webpages and content.

VZW liten to it's customers... like they don't to the best they can right now? I think that with current restrictions in place (not from VZW, but the F...
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mahoodlum

Jan 17, 2006, 9:03 AM
You have no case.
It is not the FCC, call up Verizon and ask them who is putting the restriction in place. The manufacturers give phone more capability than you think, in fact it is alreadly well known that both Tmobile and Cingular phones have more capability than VZW, mostly cause you can use unlocked phones and won't lose service for unlocking you phone.

A list of Items my phone should have from the manufacturer but VZW restricts

1. Java is broken, you cannot load you own programs on to you phone, even if they are legally yours and do not interfer with VZW network.

2. MP3 player should be able to play songs through a playlist style, VZW had Nokia install a tampered down version that requires you to play each song individuall...
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mjh

Jan 17, 2006, 1:12 PM
It's all about big profit... And locking the customer in with huge cancellation fees.. VZW makes a profit on every aspect of their service including the phones... They are not loosing money on the phones... I like the coverage.. Is VZW Great.. No... Are they good.. No... They are Just OK... But better than the other giants... Sprint - Pretty Crappy Service... Based on their attitude... Always will be... Cingular - Is making a strong run for their money... They will eventually take over the #1 spot... Plus be a worldwide company... But until then... They are crappy in my area... I think they are working from east to west to enhance their network... VZW, SPCS, USC, Altel, ETC... Why not let let CDMA/1X/EV-DO Customer's port the phones... Kind ...
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