Verizon Wont Help Me Out Until May 06
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This is a classic example of people wanting something for free. Why do you feel like you are entitled to something for free or cheap? When you bought your slider you agreed to a two year contract and got the phone at a cheap price. You have to fulfill that contract before you get another deal. Why should they just let you resign another contract and get another deal now? If they did that then you could constantly do the same thing over and over and it wouldn't make sense at all for Verizon. You agreed to something and got a deal, now you have to hold up your end of they deal.
Your only possibili...
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I wont pay the ETF because of the .40 cent increase to my contract I will simply opt out of it....enough said.
I paid $100 for my Slider so it wasn't cheap...whats cheap is that Verzion is not willing to help out a customer who has been with them for a very long time. Its like it just doesn't matter to them, your just a number as long as they get their money each month.
I am not asking for something for free. I am just asking for a phone that works. If Verizon can't provide that then why should I have to pay a monthly fee?
You may have one other option. As long as your phone has no physical or water damage you can still get a warrany replacement to hold you over. It will cost you $50 since you're actually out of warranty, but s...
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I am also willing to venture a guess that Verizon really doesn't care about your 400 minute local plan. Your bill runs what, $60/month? Ha! As a store manager once told me - that isn't even a drop of piss in the ocean to these guys.
If Verizon won't give you a discoun...
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You might want to seriously BUY a NEW phone and add insurance so next time you are in this situation you only pay your $50 deductible and be done with it, have a phone the very next day, instead of begging verizon to sell you a phone at contract price.
It's always best, if you can afford it, to buy your own phones and stay away from contracts. Then the ETF would not be a factor in situations like this.
joshieca said:...
Ok I have until May 2006 until my 24 month contract goes month to month and I get a "discount" on a new phone....trouble is my P.O.S. Slider phone is falling apart and I need a new phone. Verizon wont give me the discounted price on a new phone even if I agree to a new 2-year deal. I don't really feel like spending $200+ on a new phone or spending for a cheap phone; so what are my choices? I feel like opting out of my contract using the .40 cent increase thing and switching over to another carrier, but trouble is I have a ton of people on Verizon and love the in thing. I guess my question is if I cancel my contract with Verizon, can I sign up with them again, get a new number, and a new phone? What does
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motorolams550 said:
u should quit verizon, you sound cheap!!!!
Damn skippy!! As long as cellular companies are allowed to bundle phones with contracts I will be!
Frankly I dont see what the deal is...Verizon and other companies offer low prices and deals on phones on their websites when you agree to a 1 or 2 year deal...so why shouldn't I be able to get those same deals if I want to sign a new 2 year deal?
Verizon would be losing money big time if every month they sold their customers phones at the loss they are taking for each phone. Those phones cost Verizon more money than you think.
You are "paying off" the "loan" for the entire cost of the phone over your contract period.
Feel good you can get out of paying off the phone due to a $.40 technicality.
Phonebabe69 said:
Because you haven't PAID for your half of the "subsidized" phone yet. You don't get it. Those phones aren't really free. The contract is collateral.
You are "paying off" the "loan" for the entire cost of the phone over your contract period.
Feel good you can get out of paying off the phone due to a $.40 technicality.
After 16 months I seriously doubt that I haven't paid for my half of the phone yet...don't kid yourself, Verizon (and others) are not loosing any money on the phones....they are in bed with the phone manufactures; if there was no phone service companies then there will be no need to create phones, one hand washes the other.
Thanks for the two people who actually pr...
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At the time of purchase the cell phone carrier gives you money so that you don't have to pay full retail for that phone. You are also given the option of an extended warranty and insurance. You are also given the option of both these with the extended warranty at half price if combined in the total equipment coverage. Apparently you chose not to purchase either (maybe with the mindset of they aren't worth it since the phone is "only" 100.00). Now you need it but instead you are using the "I am entitled to help from Verizon Wireless because I pay for their service, and besides they make alot of money...what would a few bucks to help me out hurt them?...
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crazyeaglefan236 said:...
At the time of purchase the cell phone carrier gives you money so that you don't have to pay full retail for that phone. You are also given the option of an extended warranty and insurance. You are also given the option of both these with the extended warranty at half price if combined in the total equipment coverage. Apparently you chose not to purchase either (maybe with the mindset of they aren't worth it since the phone is "only" 100.00). Now you need it but instead you are using the "I am entitled to help from Verizon Wireless because I pay for their service, and besides they make alot of money...what would a few bucks to help me out hurt them?"
Ok...now imagine this was the cable compan
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Also, as for the phone having a problem. You are beyond the warranty. It doesn't matter what product you have, once it's out of warranty you're out of luck. If that TV you have is out of warranty they aren't just going to give you another one because it broke.
My phone broke not due to abuse or neglect; it broke because it is a known factory failure and neither Kyocera nor Verizon is willing to accept responsibility for it.
The last time I had to cancel with my Cable TV provider I wasn't charged a $150+ termination fee.
Frankly I am through with this thread and you people. Its really sad that jerks like you and others have nothing better to do than troll these boards. Get a life, get a girlfriend/boyfriend and get out into the fresh air.
First off, you don't have to pay an ETF with the cable company because they didn't give you money towards the purchase of a TV. I suppose you completely missed the point there. Secondly, nothing in my post was a flame, but ye...
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mycool said:
I'm with you on this... I pay comcast $80 each month for Cable TV and internet. Those @#%$@ won't give me a new TV and mine is broken. How the hell am I supposed to watch tv (use the service I'm paying for) if my tv won't work. PLUS, It's not like I just got Comcast, I've been their customer for 5 years and NEVER asked for anything. @#@#$ won't even meet me halfway on a new 28" tv (since my last tv was 28" I refuse to have anything smaller)... âšī¸
You just dont get it do you....your TV will work fine without a cable TV connection...DVD, Video Games, Camera's etc (if you tv is broken than you simply cancel your cable service)....your computer works fine without internet....you ever tried to use yo...
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joshieca said:...Phonebabe69 said:
Because you haven't PAID for your half of the "subsidized" phone yet. You don't get it. Those phones aren't really free. The contract is collateral.
You are "paying off" the "loan" for the entire cost of the phone over your contract period.
Feel good you can get out of paying off the phone due to a $.40 technicality.
After 16 months I seriously doubt that I haven't paid for my half of the phone yet...don't kid yourself, Verizon (and others) are not loosing any money on the phones....they are in bed with the phone manufactures; if there was no phone service companies then there will be no need to create phones, one hand washes the other.
Thanks
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joshieca said:
Frankly I dont see what the deal is...Verizon and other companies offer low prices and deals on phones on their websites when you agree to a 1 or 2 year deal...so why shouldn't I be able to get those same deals if I want to sign a new 2 year deal?
Because you havent completed the term that you agreed to, in order to get the last phone at a discount?
I went to Best Buy and they had the Nokia 6015 AND the Kyocera slider on sale. $50.00 for the Nokia - $79.00 for the slider.(Still on sale I believe?) Bought one - went home - did the ESN exchange and Voila! - new phone on same plan !
Or at least be looked at.
Verizon used to allow one year pricing with a two year contract for someone that had a broke phone and were in their second year of the contract. But the consumers caught on and if they were just tired of their phone they would break the phone and then get a new one. Since this wasn't the intent of the program (and not good financially for VZW) they did away with it and now just offer 25 percent off the retail price.
A company comes out with a way to help those in need and people abuse it, s...
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regards
I can tell you don't run a business.
But then again, I believe that VZW doesn't pay what they say they do for these handsets. Why was RadioShack able to sell the LG VX6000 FULL RETAIL for 200.00 when VZW was saying their "cost" was 250? Would a company like RadioShack lose money selling phones at full retail? No. And would a company like Verizon Wireless stand for RadioShack getting...
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Maybe Radio Shack was willing to take a little hit on the phone to pull people in away from the corporate and independant stores. They would make less on the initial commission and residual proportionately but if it brought in 100 more new customers a month they would be making more money than they would have leaving the price at the competition's level. ????
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Want another example? Moto E815 is being sold on Moto's website Full Retail for 269.99. Then why does VZW say this phone costs the agent nearly 300.00? BECAUSE IT DOESN'T!!! If Motorola would sell ONE phone to the general public for 269.99 then surely VZW would have recieved a MUCH better deal when they buy 50,000 at a time. Come on people...use some logic here...
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you cal also pay $50 and get a reburbashed phone from verizon.
hope this helps
crazyeaglefan236 said:
Why? Because you didn't get the answers you wanted? There were many people that took their time to give you your options and to try to explain how the system works, and you respond by saying that these helpful people "Have no life" and this board should be "shut down". I think you are the one that needs to get a life.
Actually I already acknowledged the few people that helped me out and I have already made my choice with how to handle my account with Verzion; so for those people, ONCE AGAIN, I thank you for your suggestions. Have fun with this thread, I am sure that many Verizon proactive employees will continue to breathe life into it long after I have left.
https://www.phonescoop.com/carriers/forum.php ?fm=m&ff=2&fi=389114
My rant was better than yours....hahaha.
Sorry, I'm just in a crazy mood today.
joshieca said:
You people are really pathetic. If I had know that is board is so full of Verizon Wireless employees (more like losers without a college education sitting in a phone room) I would have never posted my question. This forum should be shut down. Very sad life you all lead. âšī¸
Ok, so let me get this straight.....
You ask a question on a PUBLIC forum. You get many possible responses attempting to guide you. You get pissed off because none of these responses involve you getting a free phone, so now you accuse everyone who replied of being pathetic.
Something is not making sense to me here. I do NOT work for ANY wireless carrier, and I have not responded until today to any posts in this t...
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As far as the OP, here is an option for you, if you can still make and receive calls with that phone, call in and add insurance to it, when you make and complete one call, it is insured, then you can file a claim, get a new phone for the deductible. Now that is not the right thing to do, and people are going to say it is fraud, but, the option is there, and if you can live with it, then so be it. You are not breaking the rules, you signed up for the service and made th...
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Georgia1 said:...
Lets not forget that it is the cell phone companies that started this whole deal of getting something for nothing deal. come sign up with us for a year, and you get the phone for free....now that people are expecting it, the cell phone companies are complaining about it.
As far as the OP, here is an option for you, if you can still make and receive calls with that phone, call in and add insurance to it, when you make and complete one call, it is insured, then you can file a claim, get a new phone for the deductible. Now that is not the right thing to do, and people are going to say it is fraud, but, the option is there, and if you can live with it, then so be it. You are not breaking the rules, you si
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I can see that they would change that policy, it is a loophole for a customer to get a new phone when theirs get beat up or they get tired of that phone. I never did use that insurance, I ended up cancelling it, and 1 week after cancelling it, I dropped the phone and broke it, go figure....
Not everybody buys a Porsche, not everyone lives in a mansion. We all look for the best deals possible so that we can live within our means. To call this cheap is not only shallow thinking, but a remarkable lack of understanding for others with different budgets, or others who out of princ...
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He wants something for nothing. In other words he wants VZW to go out of their way for him by giving him something free/extrememly discounted when he hasn't even fulfilled his end of the deal.
That's like your friend borrowing $1000 from you...telling you he will pay you $100/month for the next 10 months. Then on month 8 he decides he needs another loan...so he asks you to give him another $1000 and he will pay you back the same way $100/month...but the catch is...he is only going to pay you for another 10 months. Therefore he is shorting you $200 throughout the course of these loans. Are you going to be jump ...
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monicajoys said:
Let's not forget the bottom line...
These companies are businesses. And this one is going to surprise everyone...
Their purpose is to....MAKE MONEY!!!! Go figure
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How dare you introduce logic into these forums???? I am appalled. đ đ đ đŗ đ đ¤Ŗ
One good way to make money is to become known as the carrier which takes customer service seriously and is willing to take a hit sometimes in exchange for customer loyalty and positive word of mouth.
I have read a lot of bad ink about VZW wrt both customer service and its policy of disabling/crippling phones and it has kept me away from doing much research for my next phone.
I have been willing and able to buy good phones like the Moto V3x, so it is not a matter of me pinching dimes. I do know, however, that (1) people with standards might take up more of a sales rep's time, and (2) people on a fixed income might be extra cautious because ...
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VZW does excellent business practices by putting the freebie money where it counts. How many billion did they invest in towers last year alone? Billions. So they invent the money into the actual network.
Oh and by the way. EVERY survey has their customer service rated as the best because they DO in fact Take care of the customer. Also one of the lowest churn rates would attest to also. No business should get into the practice of consistantly losing money because a customer feel entitled to it, even though they clearly are not. You start those type of practices and well, you fall by the wayside (i.e. ATT). Inst...
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crazyeaglefan236 said:...
OK. So using your logic we will just become ATT which started giving everything away...oh yeah...now they are no more!
VZW does excellent business practices by putting the freebie money where it counts. How many billion did they invest in towers last year alone? Billions. So they invent the money into the actual network.
Oh and by the way. EVERY survey has their customer service rated as the best because they DO in fact Take care of the customer. Also one of the lowest churn rates would attest to also. No business should get into the practice of consistantly losing money because a customer feel entitled to it, even though they clearly are not. You start those type of practices and well
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If you have a policy stick with so customers have good expectations. THAT is what good service is all about.
They are willing to take a "hit" to make a customer happy. Very few companies have a set upgrade policy. Verizon is doing a good job by offering that.
Next time people think the big bad corporation can "afford it" they should remember corporations are made up by many small people who work very hard for their income. Keeping things profitable allows these carriers to do things for people who really have a hard time (like those in the Katrina zone). Giving aw...
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