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HELP!!! I think I've made a costly mistake!

cinguloathe

Aug 28, 2005, 12:16 AM
This is NOT a rant/complaint and I will be posting this same thread on the LG VX-8100 forum.

I've been with VZW for a month now coming from Cingular. I left them after 6 years because of lame CS and MANY full-bar dropped calls.

I love everything about VZW EXCEPT the clarity of most of my calls --which is not a minor problem.

I've gone back and forth all month, doing comparisons between both providers while I still had Cingular --and although I found the CDMA quality to be a bit "darker" than the GSM, about 50% of the time my calls sound like mumbling, as if the callers have their hands over their mouths.

I also get the "gargling" effect as well.

Is this truly what VZW quality is about? Or is it just the model of phone I have (...
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GWFOX

Aug 28, 2005, 10:56 AM
I'm thinking you might have a bad phone or where you are located, the VZW service is not as strong as it should be.

I live in the northeast. I had a LG-VX4400 and it was fantastic. Crystal clear calls, great voice quality in and out. I upgraded to the LG-VX4650 earlier this year. Even BETTER sound quality in and out, great speakerphone, crystal clear calls.

So I've no idea. I mean I've used and sold VX8100's here. The VCAST comes in clear as day, and all the voice calls I've done on the test line have been wonderful. I'm thinking that your phone is bad.
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cellutions79

Aug 28, 2005, 12:03 PM
Thats right phones under warranty, before cancelling service take the phone to a technician and see if he can diagnos the problem. Static will mostly caome from the BT. Id say we get atleast 3 phones a month that are defective out of the box.
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cingsales9090

Aug 28, 2005, 2:28 PM
All the techs. will do is say: " well i updated the software and reconfigured your flux-capacitor....you should be all set" and push u out the door....experience speaking here
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cinguloathe

Aug 28, 2005, 3:55 PM
Quite true, cingsales9090 --but if everyone with VZW was getting as bad a signal as I was, there'd BE no one with VZW.
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vzwinagent

Aug 28, 2005, 8:11 PM
It's under warranty, you can get a replacement unit. Then you don't have to worry about whether they fixed it or not.
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cinguloathe

Aug 28, 2005, 10:00 PM
I already got a replacement last night --and although I have yet to experience the "gargly-ness" sound, I'm still dealing with callers sounding like they're mumbling/talking with their hands covering their mouths --like the "treble" has been turned WAY down.

At this point, I have to wonder if this is just something exclusive to this model phone.
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Anxiovert

Aug 29, 2005, 12:02 AM
cinguloathe said:
I already got a replacement last night --and although I have yet to experience the "gargly-ness" sound, I'm still dealing with callers sounding like they're mumbling/talking with their hands covering their mouths --like the "treble" has been turned WAY down.

At this point, I have to wonder if this is just something exclusive to this model phone.

What we have here is a perfect example of someone who goes from GSM to CDMA.
It is a blow to the chin when you notice this. (I've been there) My calls didn't sound as plp were covering their mouths thou, but they didn't sound as clear as on my GSM phone. It's a shame you left Cingular and now you wish to come back. I left inmediately and brought...
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VZWVan

Aug 29, 2005, 12:04 AM
No offense, but you're a bit nuts. Ive had CDMA for years, never experienced anything but good sound. Know many people who say the same.

If CDMA really did sound like crap (it doesnt), do you really think Verizon would be mopping the floor with cingular like it has been?
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Anxiovert

Aug 29, 2005, 1:44 AM
VZWVan said:
No offense, but you're a bit nuts. Ive had CDMA for years, never experienced anything but good sound. Know many people who say the same.

Perhaps you should try a GSM phone for a week or so and then go back to your phone. Then you may notice the difference.
All my friends who have sprint sound like they are talking in a booth or box. They have different phones. (so, the phone is not the issue here) My few friends who have verizon don't sound as bad, but sometimes there's echo or their voice kinda rattles in my ear. (like if I had my phone too loud. It's not my phone, since it happens even on my land line) My sister who has T-mo sounds so clear that amazes me. When she calls me at home (no call...
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crazyeaglefan236

Aug 29, 2005, 8:42 AM
Hummm. I don't know about all that. I was just down in Florida on vacation and had a few friends that had Cingular. I was curious about how their phones worked/quality/etc since Cingular isn't available here. I didn't notice any difference from my V710, my wife's a670, my son in law's VX6000 and the other people's Cingular phones...nothing at all.
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daddydogg_00

Aug 29, 2005, 8:45 AM
Hey I had t-mobile for years and my calls were rarely very clear but then I went to CDMA and it is as clear as a landline. Never drop calls and actually can understand what people are saying!!!
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vzwinagent

Aug 29, 2005, 10:21 AM
I agree. That person is nuts. CDMA has been nothing but clear. People can't even tell you're on a cellphone. GSM or Cingular on the other hand can sound awful. I have friends that have Cingular and the quailty is horrid. The mumbling and brokenness of the quality is bad.
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CRCinOklnd

Aug 29, 2005, 5:37 PM
I agree!! Also the background noise is awful on GSM/Cingular! I was talking to a friend who was driving in his car, and you could hear the noise of the car going down the road, the car, his radio...everything! I had to ask him to repeat himself many times! Never get that as bad with CDMA/Verizon. Doesn't CDMA have some sort of "noise cancellation" built in?
Chris
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Phonebabe69

Aug 29, 2005, 11:28 PM
I have had BOTH for years and in different places one sounds better then another. But when both signals are good they sound equally as good.(or crappy). It's really about where you are. MAybe the phone. But I have Motos on both and an extra T637 SE on Cingular.
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SForsyth01

Aug 29, 2005, 11:25 AM
Anxiovert said:
VZWVan said:
No offense, but you're a bit nuts. Ive had CDMA for years, never experienced anything but good sound. Know many people who say the same.

Perhaps you should try a GSM phone for a week or so and then go back to your phone. Then you may notice the difference.
All my friends who have sprint sound like they are talking in a booth or box. They have different phones. (so, the phone is not the issue here) My few friends who have verizon don't sound as bad, but sometimes there's echo or their voice kinda rattles in my ear. (like if I had my phone too loud. It's not my phone, since it happens even on my land line) My sister who has T-mo sounds so clear that amazes me
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muchdrama

Aug 29, 2005, 1:48 PM
Anxiovert said:
VZWVan said:
No offense, but you're a bit nuts. Ive had CDMA for years, never experienced anything but good sound. Know many people who say the same.

Perhaps you should try a GSM phone for a week or so and then go back to your phone. Then you may notice the difference.
All my friends who have sprint sound like they are talking in a booth or box. They have different phones. (so, the phone is not the issue here) My few friends who have verizon don't sound as bad, but sometimes there's echo or their voice kinda rattles in my ear. (like if I had my phone too loud. It's not my phone, since it happens even on my land line) My sister who has T-mo sounds so clear that amazes me
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GuyinLACA

Sep 5, 2005, 8:24 PM
Verizon has a very good policy where if you find 3 or more phones of the same model to be defective, they may let you try another "comparable" model. In this case, the Motorola E815 would probably be your best shot. I have friends on Cingular and are shocked at how clear I sound when using my E815. Sound quality on my end is excellent as well. Read the reviews on the E815 here, and you'll notice they're MUCH higher than the 8100.
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ajgalli

Aug 30, 2005, 12:00 AM
To a certain extent I agree but not entirely. I started on Sprint, but Sprint is just a terrible network. Then I went to T-Mobile and it does sound really nice here in Chicago. Great voice quality. However, I'm now on Verizon and can say that it is a cleaner sounds. Not better per se, but cleaner. I like GSM but I have a problem with the back ground noise! Everything is heard by the other person. CDMA filters all that out. Some people have complained about echo; do know that that is *your* network and it is a cell tower issue, not the other person. And it can happen on any network, GSM or CDMA. Out of the providers I've been with, and I've tried everyone but Nextel, T-Mobile and Verizon are the best. Cingular is lame... Sprint is not Free an...
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tizzle

Sep 5, 2005, 7:50 PM
Yup on the echo thing. Echo is inherent in CDMA, and there is actually a device in the base station that is called an "echo canceler". And they are not exempt from going bad on occasion just like everything else.

Just an FYI
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dca

Aug 29, 2005, 11:16 AM
It could be area specific. Cingular just happened to be better in your area... At least you're not getting the 'echo'. Hello? Hello? Echo! Echo! Pinch-hitting for Pedro Borbone... Manny Mota! Mota! Mota!!!
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cinguloathe

Aug 29, 2005, 1:20 PM
At the end of the day, it probably mostly comes down to personal preference, but if I can't even understand certain words because of a fuzzy-sounding signal (abelit a STRONG fuzzy-sounding signal) and turning up the volume just makes it sound distorted --that's not about personal preference anymore.

For me, Cingular was always crystal-clear landline-like quality and definitely better than what I'm getting now....WHEN I COULD GET A SIGNAL.

I'm going to try another model of phone and see what happens.

I really want to stay with VZW, but this is obviously not a minor problem.

As I said, I'm not just going to accept CDMA simply because it's supposed to be the better technology.

Oh, and I'm hoping it's not me you guys are calling ...
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dca

Aug 29, 2005, 1:33 PM
Not at all. I have Nextel. I tell you what if I'm standing outside my house, not moving, breathing, or drinking anything the signal/sound quality is incredible! 10x better than Cingular. But if I hop in my car and drive the fluctuation of signal, dropped calls is 10x worse than Cingular.
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muchdrama

Aug 29, 2005, 1:45 PM
cinguloathe said:
This is NOT a rant/complaint and I will be posting this same thread on the LG VX-8100 forum.

I've been with VZW for a month now coming from Cingular. I left them after 6 years because of lame CS and MANY full-bar dropped calls.

I love everything about VZW EXCEPT the clarity of most of my calls --which is not a minor problem.

I've gone back and forth all month, doing comparisons between both providers while I still had Cingular --and although I found the CDMA quality to be a bit "darker" than the GSM, about 50% of the time my calls sound like mumbling, as if the callers have their hands over their mouths.

I also get the "gargling" effect as well.

Is this truly what VZW quality is about? Or
...
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chwong

Aug 29, 2005, 6:03 PM
Agree, that might be a CDMA-wide problem.

I've been using GSM in Hong Kong for 10 years, and after I came to US I got Spint for 1 year (now I'm with Cingular).

Definitely CDMA got better coverage and less drop calls, but I experienced that 'mumbling' as well.

Wish to try VZW somedays, don't know whether it got the same problem as Sprint.
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cinguloathe

Aug 29, 2005, 7:54 PM
Looks like the deciding factor for me may have nothing to do with any of this after all:

I just found out VZW's national plans DO NOT include USVI's.

Cingular's do.

Not good.
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Anxiovert

Aug 29, 2005, 9:18 PM
cinguloathe said:
Looks like the deciding factor for me may have nothing to do with any of this after all:

I just found out VZW's national plans DO NOT include USVI's.

Cingular's do.

Not good.


Welcome back! hugz! 😁
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BeachSlapped

Aug 29, 2005, 10:00 PM
cinguloathe said:
I just found out VZW's national plans DO NOT include USVI's.
Cingular's do.
Not good.


What's USIV's?
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cinguloathe

Aug 29, 2005, 10:23 PM
Sorry --I actually do business down there 6 months out of the year.

(USVI=US Virgin Islands --or utilizing BeachSlapped's logic, US Island Virgins)
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cinguloathe

Aug 29, 2005, 10:25 PM
Of course, I suppose I'll have to change my name now.
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BeachSlapped

Aug 30, 2005, 8:16 AM
cinguloathe said:
Sorry --I actually do business down there 6 months out of the year.

(USVI=US Virgin Islands --or utilizing BeachSlapped's logic, US Island Virgins)

😲 are you making fun of me? 😡 👿 lol
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GuyinLACA

Sep 5, 2005, 8:26 PM
Verizon has a very good policy where if you find 3 or more phones of the same model to be defective, they may let you try another "comparable" model. In this case, the Motorola E815 would probably be your best shot. I have friends on Cingular and are shocked at how clear I sound when using my E815. Sound quality on my end is excellent as well. Read the reviews on the E815 here, and you'll notice they're MUCH higher than the 8100.
...

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