upgrade policy
Thamks
The early upgrade policy is as follows:
- Must be on a 2-year plan
- Must have completed at least a year of service
- Must have a price plan of $59.99 or higher
- Must renew on a 2 yr agreement
That all being said, any or all of those conditions can be waived. I've seen people come in after 7 months with a phone on a $39.99 price plan on a one year contract, and csr service or a DM approves not only an early upgrade, but a NEWE2 credit!
So my advice - if you meet the above criteria, no worries. If not, call customer service, and sooner or later you'll get someone who will grant the early.
Just be careful....reps hate early upgrades 😈
Early upgrades: 4 months remaining , 1 yr / 8 months, 2 yr / 20 months. Only reason to wait full 22 months would be for NE2 $100 credit, otherwise a loyalty credit can be given based on the customers calling plan, varying from $20-up. if does 2 yr with early upgrade.
Anything but these 2 situtions would be an acception to the actual policy, but is frequently done. Customers that spend $100-, $200, $300 per month certainly would be more likely for more frequent discounts as Verizon will recoup the cost of the phones faster etc, and any good rep will recognize that fact by glancing a...
(continues)