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NFL Mobile Question

andy2373

Sep 23, 2014, 12:06 PM
I see on VZW with the NFL Mobile app you can watch live games for a monthly fee or if you're on a everything share plan.

You can download the app to any smartphone on any other carrier. But my question is can you get the live games??

On my VZW smartphone it will give me a preview of a live game then come up and say to continue it's $5.99/month.

On my TMO smartphone the NFL Mobile app just plays highlights, no live local game.
Making me think to watch your local live game is only possible on VZW with the NFL Mobile app?
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UNLISTED_NUMBER

Nov 19, 2014, 2:38 AM
I have had many calls about this in the past few weeks. I've worked for VZW at an indirect call center for over a year. This is a known issue. There is a direct email / phone number for NFL Mobile help if you call customer support.

800 - 922 - 0204 is a direct number for customer service.

If you have the More Everything it doesn't even show as a feature on your line. It is literally built in. This is why it would need to be directed to that hotline.
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epik

Nov 21, 2014, 12:08 AM
UNLISTED_NUMBER said:
800 - 922 - 0204 is a direct number for customer service..


Nice hotline.
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