Want Verizon to fix it?
1) "Verizon voice of the customer"
2) "Trouble Ticket"
The "Trouble Ticket" once submited has a tracking number to keep updated and is the one to request to make changes happen since it can have on record what the concern is and what Verizon has done and when to fix it with on record when you call to check on it.
You may want to try what I have done and every one should if they want Verizon to fix them. Check my post called "Want Verizon to fix it? " on details.
http://tinyurl.com/ysbag »
After having the LG4400 the 8600 is a pain in the asssssss to work with...BUT if some of the problems Verizon promisses to fix get done ASAP it would ...
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Anyone have a differnt angle to shake Verizon's tree to get the upgrade?
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Joe Foe from Buffalo :-)
center - sometimes they have more info than the reps on firmware upgrades...
installed today at Verizon Service center and it does fix allot of
the VR problems. I was told the other problems very possibly will not
get fixed in less other 8600 owners call in to Verizon & Aduiovox to
insist they get fixed ASAP like I have. The Firmware update #
3_5.236. To check to see if you need a update press:
1) Menu
2) 6
3) 6
4) 8
and note the software verion you have which will be lower then the
verion I posted since thier is only two verions avalible. The
original verion and the one I mentioned....so every one that has a
8600 before today needs the upgrade. You will need to visit your
local Verizon service center to get it installed.