all I have to say is I'm glad I'm a verizon customer!
I have an elderly friend that is moving back from overseas and I'm taking care of some affairs for him including cell phone service. But he wanted his own service etc...So being that he's on a fixed income and doesn't get around a lot any more I set him up with a prepaid unlimited monthly plan. The phone works fine but trying to set it up? 2 hours in the retail store and another 2 hours on the phone! I'm disgusted with how I was talked to and treated!
THANK YOU, VERIZON for being the BEST and always taking care of me!