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all I have to say is I'm glad I'm a verizon customer!

bizkitsngravy

Oct 5, 2010, 6:58 PM
OMG! I've NEVER been treated so badly by a cell phone company!

I have an elderly friend that is moving back from overseas and I'm taking care of some affairs for him including cell phone service. But he wanted his own service etc...So being that he's on a fixed income and doesn't get around a lot any more I set him up with a prepaid unlimited monthly plan. The phone works fine but trying to set it up? 2 hours in the retail store and another 2 hours on the phone! I'm disgusted with how I was talked to and treated!

THANK YOU, VERIZON for being the BEST and always taking care of me!
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Azeron

Oct 5, 2010, 10:30 PM
Pre-paid is cheap because of the lack of customer service.
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ZumiezEastCoast

Oct 28, 2010, 5:34 PM
but verizon's pre paid has the same reps. so its really just the company.
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epik

Oct 28, 2010, 11:00 PM
Verizon prepay customer care is an outsourced service.
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NotaRep

Oct 28, 2010, 5:25 PM
I wouldn't assume that doesn't happen with Verizon. That's an issue you could have with any company.
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vercetti

Oct 28, 2010, 5:56 PM
Should have called Virgin or Boost....lol
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