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Upgrade soon....HTC Droid Incredible or Palm Pre Plus?

ggpatino

May 19, 2010, 4:05 PM
I will be eligilbe to upgrade my phone in about a week. I can't decide on which phone to get, the HTC Incredible or the Palm Pre Plus. Ive done substantial research regarding both phones and Ive been played with phones. I like both even though they are totally 2 different phones and have different operating systems. I guess I cant decide because the mobile hot spot on the Palm Pre Plus is such a great option and this seems to keep my interest in possibly purchasing the Pre Plus vs. the Incredible. But on the other hand, the Incredible is newer, fast and has lots to offer regaarding Android and the Apps Market.
Does anyone have an opinion or advice to helping me decide between the two phones? Your thoughts are much appreciated....Thank...
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Cellenator

May 19, 2010, 4:41 PM
Yea buy the droid and forget about HP!
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Jayshmay

May 19, 2010, 6:28 PM
It sure would be nice if mobile hotspot feature were available on many, many more smartphones other than just the Pre, we're already paying $30/mo for data, it would be nice to have some value with it.
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epik

May 20, 2010, 9:48 AM
You mean the $30 data doesn't give you any value?

I've had this kind of data plan when it was $44.99 or higher, the devices were practically useless, the email wasn't fast, and "programs" (what we called them before they were reborn as "apps") were clunky, barely useful, and hard to find.

For $30 I can get multiple email accounts sent to my phone live instead of 15-30 minutes later, I can browse almost ANY web site (we still sell phones that might go to 25% of what an Android phone can work with), I have access to thousands of apps to make my own ringtones, geocache, find coupons, scan bar codes to save me TONS of money (has already saved me hundreds), use for advanced calculations, log into my FTP site for web site maintenance, log in...
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KriisCDW

May 20, 2010, 11:47 AM
Palms new phones aren't "colossal turds".

The OS is awesome (for the most part) and every bit as capable as the competition...

The Phones are higher end, if not as nice as iPhone, Incredible... A little bit better build quality would be nice. A little more variety at this point would be nice as well.

The reason they aren't selling as well? Honestly? VS the competition they have a fraction of the advertising - and less effective advertising.

Look at Apple - blogs dedicated to giving Apple free press. Add campaigns galore touting the awesomeness that is Apple. Magical. Wonderful. Jesus Phone.

Look at Verizon + Droid. Droid Does. Everywhere. TV. Banner Ads. Stores. etc. Only a few steps below Apple because they don't have the fa...
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Menno

May 20, 2010, 3:29 PM
It's not to the level that the OS demands
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epik

May 21, 2010, 3:13 PM
Perhaps "dismal failure" would be more in order.

I'll preface this by saying I'm no lover of Palm, and haven't been in all my time in this industry, so you're more than welcome to call me biased. However, I did not come to that bias without first earning the experience, merit, and frustration to back it up.

I'll address the points you describe:

1) The OS is every bit as capable as the competition (I'll skip the "awesome" part).

I don't agree with this. WebOS may be a fairly stable format. And it's definitely a winner for it's user-friendliness. However, that's where you lose me. The OS is slow compared to the competition. The OS is limited in it's customization, part of it's user friendly design. And the platform is severe...
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KriisCDW

May 21, 2010, 11:09 PM
I only started selling phones recently (And not for much longer huzzah), but...

I had the 650 and 750 palms, and loved both, personally. Didn't like the Windows version as much as the Palm one... but for the time, I was happy.

Never had issues with it, so no way to agree or disagree with ya about returns, so I'll take your word on it 🙂

I'll agree with most of what you said tho - Bad marketing, bad timing, holding on to bad/stale OS for too long...

I'd also agree that Palm is somewhere out there with Blackberry as far as trailing the pack... With iPhone and Android alone, they would be in trouble. When you add 7 and BB to the mix, Palm is dead last as far as most can tell.
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epik

May 22, 2010, 9:06 AM
Palm should have put every effort into getting WebOS and the Pre/Pixi out sooner on Verizon. The Sprint launch was fine, and I believe they did moderately well with the Pre. But limiting the product to one of the bottom "top four" carriers for most of a year was a big mistake. If they'd been able to get that out six months before Droid, they would have done well. Following the wake of Android devices two months after their release effectively prevented the line from ever gaining traction, but releasing the device almost a year after the first version on Sprint didn't help either.
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sandmanzini

May 20, 2010, 2:02 PM
Wow, I disagree totally. The Pre Plus and Pixi Plus are NOT "colossal turds."

Palm's poor showing in the smart phone market is due to bad advertising. First there was the weird commercials when they first launched on sprint that nobody understood. Then there was the soccer Mom ads. Both horrible.

WebOS is amazing. There are not as many apps as is available through the Andriod store, just like the Andriod app store doesn't have as many apps as the app store for the iPhone.

To deem a phone a turd just because YOU don't like it seems narrow minded and even a bit childish to me.

Both OS have their merits.
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epik

May 21, 2010, 3:16 PM
Read my other response, also in this thread. I won't rehash my remarks there.

My label is neither narrow-minded nor childish, but for exaggerated effect. My opinion, however, is based on several years of experience both as a consumer and as an employee in the industry, someone who has had to work with Palm on several occasions to repair substandard equipment, as well as on years of following that particular brand's product and history.
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sandmanzini

May 24, 2010, 12:08 PM
I have worked in the wireless industry since 2004.My opinions come from several years of experience as both a consumer and an employee. I have never had "repair" equipment, but I've have taken thousands of calls on Palm Products and find that overall, they aren't bad devices. Keep in mind that if your role was or is repair then you obviously are more likely to see the bad instead of the good. As with all brands of phones there are phones that malfunction. That's the way it happens with electronics, there are some occasional bad eggs sent out.

I am not saying Palm is an innovater, however I am saying that Palm is a viable option in the smart phone market. To bash it simply because you don't like it seems wrong to me. I personally hate the...
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epik

May 24, 2010, 1:46 PM
First, let me say that I concur with much of your experience. It's infeasible for me to include in every post my beliefs and history, so let me catch up on a couple things.

First, I will be the first to tell you that I do not have perfectly happy people with no phone issues walking into my store just to tell me they love their phone and ask me to look at it. People without issues are typically not the people I see on a regular basis. However, people who are upgrading from older devices ARE people I deal with more often than customers with issues, and over all the years of upgrading from old Palms, my general feeling is that some were happy with their devices, and some were not.

Also, I have had a replacement phone for just about eve...
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sandmanzini

May 24, 2010, 5:34 PM
We are just going to have to disagree about this.

I'm sure I could find store reps to say the same things you said about Palm but about any and every other phone manufacturer. When you are biased against something you look at it with tainted eyes no matter how un-biased you may try to be. You hate Palm. It's that simple. Another rep in a another store may hate for the same reasons you despise Palm.

You are within your rights to feel the way you do towards Palm. You don't need me to validate your feelings for you. However, it's only right that all those folks out there reading these forums to get opinions on phones they are interested in know that there are two sides to every coin.

For the record, before the Pre and the Pixi I dis...
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epik

May 25, 2010, 2:27 PM
If they can't easily see that there are several opinions in these forums, I don't know how any of us can really be of service to them. The first opinion given would be received as commandments from on high. I would expect that most anyone looking for help on the forums would expect that some of the opinions won't sit well with them. At least my opinion of Palm hasn't been based on looks, hurt feelings, or brand preference (such as Apple).

If Palm makes their next device with a faster processor and tweaks WebOS with the ability for more flexibility in design and customization, I will be willing to accept their product as a viable alternative to other predominant systems already on the market.

I'm ecstatic that Palm has dumped Windo...
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sandmanzini

May 25, 2010, 5:35 PM
I have read these forums off and on since 2004, when I first started working for Cingular. I have always respected your posts even though I haven't always agreed with them. I respect your opinion for what it is: Your opinion.

We look at the wireless world from different angles. The retail world is a whole different world from the customer service world. I obviously like webOS or I wouldn't have purchased a Palm device. I have yet to speak to a customer who purchased a Palm Pre/Pixi and disliked it. That being said, I do agree with you on one point. (gasp) If VZW and Palm had launched this prior to the Droids, it would have done much much better.
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KriisCDW

May 20, 2010, 11:40 AM
Android.

The Palm OS is good, and has its perks (included Hot Spot, arguably better and smoother multitasking, slick interface)

I'd personally choose the bigger all-touch screen, with more available apps. Hot-Spot, for me, isn't a real deal breaker.

You can purchase an app (PDANet, or similar) that will give tethering (wired or wirelessly). May not be up to 5 devices, but again for me, I only need to connect one device at a time. (I have a jail-broken iPhone atm with MyWi installed: http://www.rockyourphone.com/index.php/mywi.h tml )

Add to that, the Market. Palm is trailing the "pack" as far as smart-phones. App developers follow the money. Your going to get a much wider range of apps on Android.

With that being said, dependi...
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mellowlen62

May 21, 2010, 7:10 PM
I was just going to say there's no comparison - get android - but I think epik said everything that needed to be said quite eloquently. 🤣
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